Product Account Manager

Modine; Racine (WI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k match

Health insurance

Paid parental leave

Life Insurance

Job summary

Modine is seeking a Product Account Manager to own hyperscale product lines such as AHU, ACC or MDC. You will drive forecast accuracy, pricing discipline, and cross-functional execution to meet client scale and velocity.

You will coordinate with Sales, Engineering, Operations, Quality, Finance, Legal, and Supplier Management to deliver value and growth. This role emphasizes commercial leadership, data-driven planning, and strong client relationship management across internal teams to align

Qualifications

• Bachelor's degree in Engineering, Business, Marketing, or related field.
• 5+ years in Product/Account Management or sales of highly engineered capital goods to industrial/commercial customers.
• Experience in HVAC&R or data center cooling equipment.
• Strong communication, relationship-building and customer engagement skills.
• Ability to collaborate across internal cross-functional teams.
• Proficient in CRM software and sales tools.

Responsibilities

• Serve as the primary product-facing contact for the hyperscale product line.
• Lead quoting efforts and RFP/RFQ responses.
• Lead revenue, gross margin and share of wallet targets for the product line.
• Lead commercial negotiations for the product line.
• Own the opportunity pipeline in CRM.
• Build strong relationships across customer organization and cross-functional teams.
• Define product line strategy & positioning for the client.
• Translate client roadmaps into internal requirements for Eng, Operations and Procurement.
• Identify value engineering opportunities for cost, performance and reliability.
• Support product qualification activities and technical inquiries.
• Own configuration, pricing bands & option inputs.
• Ensure product data integrity (BOM accuracy, Lead times, SKU hygiene).
• Partner with client and internal planning to build rolling demand and supply plans.
• Drive forecast accuracy, backlog hygiene, and demand signal quality.
• Collaborate with Program Management, Operations, Finance and Supply Chain to meet delivery/quality expectations.

Skills

Communication

Relationship building

Customer engagement

CRM proficiency

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Business, Marketing, or related field

Tools

CRM software

Job description

For more than 100 years, Modine has solved the toughest thermal management challenges for mission-critical applications. Our purpose of Engineering a Cleaner, Healthier World™ means we are always evolving our portfolio of technologies to provide the latest heating, cooling, and ventilation solutions. Through the hard work of more than 11,000 employees worldwide, our Climate Solutions and Performance Technologies segments advance our purpose with systems that improve air quality, reduce energy and water consumption, lower harmful emissions, enable cleaner running vehicles, and use environmentally friendly refrigerants. Modine is a global company headquartered in Racine, Wisconsin (U.S.), with operations in North America, South America, Europe, and Asia. For more information about Modine, visit modine.com .

Position Description

The Product Account Manager is the end-to-end business owner for a hyperscale client’s Air Handling Unit (AHU), Air Cooled Chiller (ACC) or Modular Data Center (MDC) product line. This role is accountable for growth, profitability, execution and client satisfaction. This role sits at the intersection of Account Management, Product Lifecycle Management, and Supply Chain Execution, ensuring our roadmap, commercial model, and delivery performance are tightly aligned to the client’s scale, velocity, and expectations. You will drive the book of business through forecast accuracy, pricing discipline, program execution, inventory strategy, and defect-free delivery, while orchestrating cross-functional teams (Sales, Engineering, Operations, Quality, Finance, Legal, and Supplier Management).

Key Responsibilities

Account & Commercial Ownership:

• Serve as the primary product-facing contact for the assigned hyperscale product line.
• Lead quoting efforts and RFP/RFQ responses.
• Lead revenue, gross margin and share of wallet targets for the assigned product line.
• Lead commercial negotiations for the product line.
• Own the opportunity pipeline in CRM.
• Build strong relationships within the customer’s organization throughout all cross-functional teams including the engineering, sourcing and program teams to understand needs and drive alignment.
• Support multi-year account planning activities, leveraging the strengths of Modine’s portfolio for the customer’s requirements.
• Define product line strategy & positioning for the client across portfolio mix and lifecycle transitions.
• Translate client roadmaps into internal requirements for Engineering, Operations and Procurement.
• Identify value engineering opportunities for cost, performance and reliability.
• Support product qualification activities, documentation reviews and technical inquiries (with engineering support as needed).
• Own configuration, pricing bands & option inputs.
• Ensure product data integrity (BOM accuracy, Lead times, SKU hygiene).

Forecasting & Demand Planning:

• Partner with the client and internal planning to build rolling demand and supply plans.
• Drive forecast accuracy, backlog hygiene, and demand signal quality.

Program & Delivery Alignment:

• Collaborate with Program Management, Operations, Finance and Supply Chain to ensure customer expectations are met for delivery, quality and communication.
• Serve as the primary voice of the customer for their product line
• Gather customer insights regarding performance, serviceability and future needs.
• Share customer feedback internally to support roadmap development and continuous improvement.

Required Education & Qualifications

• Bachelor's degree in Engineering, Business, Marketing, or a related field
• Minimum of 5+ years of experience in Product Management, Account Management, Technical Account Management or Sales of highly engineered capital goods to industrial or commercial customers.
• Experience in HVAC&R or data center cooling equipment
• Strong communication, relationship-building and customer engagement skills.
• Ability to collaborate across all internal cross-functional teams
• Proficient in CRM software and other sales tools.

Preferred:

• Experience working directly with hyperscale, colocation or neo cloud data center clients

Core Competencies:

• Operational Rigor: S&OP discipline, KPI Management, escalation control.
• Excellent communication, negotiation, and presentation skills.
• Strong problem-solving and critical-thinking skills
• Ability to communicate technical concepts with clarity
• Strong organizational skills and comfortable managing multiple priorities in a fast-paced environment

Why Choose Modine?

• Day One
• Employee Assistance Program
• After 90 days of continuous employment
• Maternity Leave (12 weeks at 100% pay)
• 8 weeks of short term disability leave paid at 100%
• 4 weeks of paid parental leave paid at 100%
• Paternity Leave (4 weeks at 100% pay)
• 401k Retirement plan and company paid match
• Life Insurance
• Health Savings Account (HSA) with employer contribution

Modine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Modine provides a competitive benefit package, which could include paid vacation, short term disability, 401(k), health, dental, vision, life insurance, flex spending benefits, tuition reimbursement, Health Savings Account and much more. Human Resources will provide more detail upon your hiring.

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The specific offer will depend on the candidate’s qualifications, experience, and other job-related considerations but will be within the stated range. Where required by applicable law, a general description of benefits and other compensation offered for this role is also provided or made available.

This position is not eligible for any form of sponsorship (e.g. OPT or H1B visa status) now or in the future. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.