Producing Branch Manager

Stewart Title; Kennewick (WA); On-site; USD 80,000 - 134,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee stock purchase program

Paid time off

Employee discounts

Job summary

Stewart Title is seeking a Branch Manager to lead field operations outside of core Escrow and Title Operations. You will manage an active escrow desk, oversee branch operations, and drive profitability while ensuring customer satisfaction.

This is a producing leadership role requiring strong people management and strategic execution. Bachelor’s degree is preferred and 8+ years of related experience are typical for candidates.

Qualifications

• Bachelor’s degree in a relevant field is preferred.
• 8+ years of related work experience typically required.

Responsibilities

• Ensure efficient operation and profitability of a branch or department while maintaining customer satisfaction.
• Serve as primary escalation point for issues and align branch goals with business unit aims.
• Supervise day-to-day activities of staff performing operational tasks.
• Monitor branch metrics and advise leadership on changes to improve performance.
• Lead one or more teams and manage contributors or supervisors.
• Address resource and operational challenges and adjust priorities accordingly.
• Solve technical and operational problems considering overall department impact.
• Oversee others to ensure service, quality and timely objectives are met.

Education

Bachelor’s degree in relevant field

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction. This is a producing Branch Manager role, with responsibility for managing an active escrow desk and handling escrow transactions in addition to overseeing branch operations and team performance. This is a producing Branch Manager role, with responsibility for managing an active escrow desk and handling escrow transactions in addition to overseeing branch operations and team performance.

Job Responsibilities

• Responsible for the efficient operation, profitability, supervision of a specific branch(es) or department(s) while assuring customer satisfaction
• Seen as the individual in charge and serves as the go-to person for a variety of issues needing escalation
• Supervises the day-to-day activities of employees responsible for operational tasks
• Aligns branch goals with business unit goals by monitoring branch metrics and providing recommendations to leadership for change based on branch results
• Manages individual contributors and/or supervisors
• Accountable for the performance and results of a team within area of specialty
• Assesses departmental priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
• Applies understanding of the business and how own area integrates with others to achieve departmental objectives
• Reviews the team’s ability to achieve service, quality and timeliness of objectives
• Identifies and solves technical and operational problems; understands broader impact across the department
• Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
• Performs all other duties as assigned by management

Education

• Bachelor’s degree in relevant field preferred

Experience

• Typically requires 8+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [e-mail].

Pay Range & Benefits

$80,168.40 - $133,640.72 Annually

• Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts