Produce Team Lead - Customer Service & Operations

Lowes Foods; Boone (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Lowes Foods is seeking a Produce Department Manager in the Boone, NC area to supervise and maintain guest service, merchandising programs, and department operations. You will assume duties in the Department Manager's absence and lead training for staff.

The role requires overseeing produce quality, sanitation, scheduling, and adherence to company standards while driving sales and profitability in a fast-paced retail environment.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 50 lbs. regularly and 25 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of produce operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Ability to bend, kneel and stand for extended periods of time.

Responsibilities

• Insure guests receive polite, friendly service from the produce/floral department staff.
• Achieve budgeted sales and profits for the produce/floral department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Insure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to insure produce department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, conditioning, stocking and guest service as necessary to achieve standards.
• Maintain department’s staffing and scheduling standards.
• Perform all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Customer service

Reading & comprehension

Produce operations knowledge

Supervising & training

Multi-tasking

Communication

Stamina

Job description

Lowes Foods is seeking a Produce Department Manager in the Boone, NC area to supervise and maintain guest service, merchandising programs, and department operations. You will assume duties in the Department Manager's absence and lead training for staff.

The role requires overseeing produce quality, sanitation, scheduling, and adherence to company standards while driving sales and profitability in a fast-paced retail environment.