Produce Specialist: Freshness, Service & Safety

Kroger

Memphis (TN)

On-site

USD 26,000 - 36,000

Full time

7 days ago
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Job summary

Kroger is seeking a customer-focused associate to deliver outstanding service and support in the department. You will help meet sales and profit goals while maintaining safety and a clean, welcoming environment for customers and colleagues.

You will assist with product knowledge, merchandising, and handling produce, with emphasis on customer satisfaction and safety procedures. Excellent communication and a cooperative, honest approach are essential in this pace-driven setting.

Qualifications

  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, subtraction).
  • Current food handlers permit once employed.

Responsibilities

  • Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
  • Promote Corporate Brands to customers
  • Promote trust and respect among associates
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Assist with the preparation produce platters/trays
  • Inform customers of produce specials
  • Recommend items to customers to ensure they get the products they want and need
  • Adequately prepare, package, label and inventory merchandise
  • Review/inspect products for quality and freshness and take appropriate action with those items
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Display a positive attitude
  • Stay current with present, future, seasonal and special ads
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Stress management
Communication
Math basics
Food handler permit

Job description

Kroger is seeking a customer-focused associate to deliver outstanding service and support in the department. You will help meet sales and profit goals while maintaining safety and a clean, welcoming environment for customers and colleagues.

You will assist with product knowledge, merchandising, and handling produce, with emphasis on customer satisfaction and safety procedures. Excellent communication and a cooperative, honest approach are essential in this pace-driven setting.

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