Produce Specialist: Freshness, Service & Safety

Kroger; Memphis (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger is seeking a customer-focused associate to deliver outstanding service and support in the department. You will help meet sales and profit goals while maintaining safety and a clean, welcoming environment for customers and colleagues.

You will assist with product knowledge, merchandising, and handling produce, with emphasis on customer satisfaction and safety procedures. Excellent communication and a cooperative, honest approach are essential in this pace-driven setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action with those items
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Stress management

Communication

Math basics

Food handler permit

Job description

Kroger is seeking a customer-focused associate to deliver outstanding service and support in the department. You will help meet sales and profit goals while maintaining safety and a clean, welcoming environment for customers and colleagues.

You will assist with product knowledge, merchandising, and handling produce, with emphasis on customer satisfaction and safety procedures. Excellent communication and a cooperative, honest approach are essential in this pace-driven setting.