Produce Specialist: Freshness, Service & Quality

Kroger Family of Companies; Bloomfield Hills (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking team members to serve customers, promote products, and uphold safety and quality standards in-store. You will acknowledge, assist, and appreciate customers while providing product knowledge and friendly service across the produce department.

You will help with produce platters, inform customers of specials, and ensure accurate labeling, stocking, and inventory management in a fast-paced environment.

Qualifications

• Ability to handle stressful situations with composure.
• Strong communication with customers and team.
• Basic math skills for transactions and counting.
• Current food handler permit required within onboarding.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Answer questions about products to help customers
• Gain knowledge of products and respond to questions
• Assist with preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to meet customer needs
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies
• Display a positive attitude
• Stay current with ads and promotions
• Ensure temperatures in cases and coolers maintained
• Reinforce safety procedures
• Inspect equipment and report maintenance needs
• Notify management of accidents
• Report safety risks or illegal activity
• Handle high pace and stress
• Manage conflict calmly
• Honesty and integrity with customer and business information
• Follow directions and seek help when needed
• Provide support to minors, individuals with special needs, and/or older adults
• Must be able to perform essential functions with or without accommodation

Skills

Stress management

Effective communication

Basic math skills

Food handlers permit

Job description

Kroger Family of Companies is seeking team members to serve customers, promote products, and uphold safety and quality standards in-store. You will acknowledge, assist, and appreciate customers while providing product knowledge and friendly service across the produce department.

You will help with produce platters, inform customers of specials, and ensure accurate labeling, stocking, and inventory management in a fast-paced environment.