Produce Specialist — Fresh, Friendly Customer Care

Kroger Family of Companies; Fishers (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger Family of Companies in Fishers, Indiana, is seeking a customer-focused associate to create an outstanding customer experience through exceptional service while maintaining a safe, clean environment. This role supports the department and strives to meet sales and profit goals in a fast-paced store setting.

The position reinforces the Customer 1st strategy, upholds core values of respect, honesty, integrity, diversity, inclusion, and safety, and delivers friendly service to customers and

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action with those items
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Job description

Kroger Family of Companies in Fishers, Indiana, is seeking a customer-focused associate to create an outstanding customer experience through exceptional service while maintaining a safe, clean environment. This role supports the department and strives to meet sales and profit goals in a fast-paced store setting.

The position reinforces the Customer 1st strategy, upholds core values of respect, honesty, integrity, diversity, inclusion, and safety, and delivers friendly service to customers and