Produce Specialist: Fresh, Customer‑First Service

Kroger Family of Companies; Johnstown (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is hiring for a Customer Service Associate to create an outstanding shopping experience. You will help customers, answer questions about products, and ensure a clean, safe, and welcoming department environment.

You will promote store brands, assist with displays and keep accurate product knowledge, pricing, and inventory. A calm, helpful demeanor and teamwork are essential to success in a fast-paced retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Model the 3A’s of Friendly and assist customers.
• Promote Corporate Brands to customers.
• Answer questions about products and assist in department.
• Maintain product knowledge and suggest alternatives.
• Label, stock, and inventory department merchandise.
• Ensure proper temperatures and safety compliance.
• Report safety risks or incidents to management.
• Stay current with ads and promotions.
• Handle customer concerns in a calm, cooperative manner.

Skills

Stress management

Communication skills

Basic math

Job description

Kroger Family of Companies is hiring for a Customer Service Associate to create an outstanding shopping experience. You will help customers, answer questions about products, and ensure a clean, safe, and welcoming department environment.

You will promote store brands, assist with displays and keep accurate product knowledge, pricing, and inventory. A calm, helpful demeanor and teamwork are essential to success in a fast-paced retail setting.