Produce Specialist - Elevate Customer Experience

Kroger; North Richland Hills (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in North Richland Hills, TX is hiring a Retail Associate to deliver an outstanding customer experience, maintain a clean and safe store, and assist the department manager in achieving sales goals. You will answer questions, stock and label merchandise, and help with product knowledge and freshness checks across the store.

The role emphasizes respect, integrity, and safety as core values, with expectations to work in a fast-paced environment and team collaboratively with coworkers.

Qualifications

• Customer service experience is preferred.
• Good communication skills.
• Ability to do basic math.
• Current food handlers permit required upon employment.

Responsibilities

• Role model the 3A's: acknowledge, assist and appreciate customers.
• Promote corporate brands to customers.
• Promote trust and respect among associates.
• Answer questions about products to help customers.
• Gain knowledge of products and suggest items.
• Assist with produce platters and trays.
• Inform customers of produce specials.
• Recommend items to meet customer needs.
• Label, stock and inventory department merchandise.
• Ensure quality and freshness of products.
• Report discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Maintain proper temperatures and logs in cases/coolers.
• Follow safety procedures and report unsafe conditions.
• Notify management of accidents or incidents.
• Report safety risks or illegal activity to store management.
• Work cooperatively in a fast-paced environment.
• Handle conflicts calmly and professionally.
• Maintain honesty and integrity in all dealings.
• Follow directions and seek help when needed.
• Support customers including minors, those with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Skills

Customer service

Communication

Basic math

Stress management

Education

Food handlers permit

Job description

Kroger in North Richland Hills, TX is hiring a Retail Associate to deliver an outstanding customer experience, maintain a clean and safe store, and assist the department manager in achieving sales goals. You will answer questions, stock and label merchandise, and help with product knowledge and freshness checks across the store.

The role emphasizes respect, integrity, and safety as core values, with expectations to work in a fast-paced environment and team collaboratively with coworkers.