Produce Lead – Fresh Produce & Customer Experience

Kroger; South Lyon (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger in South Lyon, MI is seeking a Produce Department Lead to supervise daily operations, ensure safe, fresh, and inviting displays, and drive department goals with a customer-first approach.

You will coach associates, manage scheduling, monitor inventory, uphold quality and safety standards, and coordinate with store leadership to deliver exceptional service and value to shoppers.

Qualifications

• 18 years of age.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Develop and implement a department business plan to achieve desired results.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Effective communication

Basic math

Stress management

Customer service

Education

18 years of age

Food handlers permit

Job description

Kroger in South Lyon, MI is seeking a Produce Department Lead to supervise daily operations, ensure safe, fresh, and inviting displays, and drive department goals with a customer-first approach.

You will coach associates, manage scheduling, monitor inventory, uphold quality and safety standards, and coordinate with store leadership to deliver exceptional service and value to shoppers.