PRODUCE/LEAD CLERK

Pick 'n Save; Muskego (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Pick 'n Save is seeking a Produce Department Lead in Muskego, WI to ensure outstanding customer service and a safe, fresh environment. You will supervise daily Produce operations and support associates, driving department goals and maintaining high quality standards.

Responsibilities include scheduling, training, inventory checks, price integrity, and assisting customers with recommendations while upholding company values.

Qualifications

• Must have strong communication skills and ability to work in a fast-paced environment.
• Basic math skills for counting, giving change, and inventory checks.
• Knowledge of or ability to obtain a food handlers permit is required.
• Ability to handle lifting up to 50 pounds and work in refrigerated areas.

Responsibilities

• Adhere to all laws, safety, and food safety regulations.
• Promote trust and respect among associates.
• Communicate department information to associates.
• Establish performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train and develop associates on inventory, stocking, and other duties.
• Create a welcoming environment and assist customers with product recommendations.

Skills

Effective communication

Math basics

Lift up to 50 lbs

Food safety

Education

High school diploma or equivalent

Job description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help to ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Desired

• Management experience preferred
• Produce experience