PRODUCE/LEAD CLERK

The Kroger Co.; Waukesha (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

The Kroger Co. is seeking a Produce Department Lead to oversee day-to-day operations, ensuring a safe, clean, and inviting environment that encourages customers to return. You will guide staff, manage inventory and adherence to quality standards while supporting sales and profit goals for the department.

Join a team that values customer service, safety, and integrity as core principles. This role requires physical labor in refrigerated spaces and lifting up to 50 pounds, with a focus on teamwork

Qualifications

• Must be at least 18 years of age.
• Excellent communication and interpersonal skills.
• Ability to perform basic math and counting accuracy.
• Capacity to work under pressure in a fast-paced environment.
• Current food handlers permit required upon employment.

Responsibilities

• Adhere to all laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate department information to associates.
• Set performance goals and empower staff to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train and develop associates on performance, inventory and stocking.
• Create an welcoming environment and assist customers with questions and product recommendations.
• Inform customers of produce specials and offer samples.
• Review products for quality and freshness and take appropriate action.
• Monitor sell-through and shrink reduction using Fresh Insights.
• Recommend produce items to meet customer needs.
• Develop a department business plan to achieve results.
• Work in refrigerated areas and lift up to 50 pounds.
• Implement merchandising plans and keep ads current.
• Monitor price tags and promotional signs.

Skills

Effective communication

Basic math

Handle stressful situations

Food handlers permit

Job description

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products sold within the department and throughout the store.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Utilize Fresh Insights to ensure proper sell through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help to ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

Desired

• Management experience preferred
• Produce experience