PRODUCE INSIDE SALES ORDER TAKER

Spokane Produce Inc; Spokane (WA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical/dental/vision

Company paid life insurance

Paid time off

Paid holidays

401k with employer match

Sick leave

Employee Assistance Program

Paid on the job training

Job stability

Growth opportunities

Employee discounts

Job summary

Spokane Produce, Inc. is seeking a Produce Inside Sales Order Taker to handle orders for produce, deli and floral products and ensure accurate entry for timely delivery to clients.

The role requires 2 years of sales and customer service experience, solid computer skills, and the ability to work rotating weekends and holidays. This family‑owned company offers growth opportunities and a strong customer service focus.

Qualifications

• Two years sales experience and customer service skills.
• Solid computer skills required.
• Flexibility with schedule: rotating weekends and holidays.

Responsibilities

• Take incoming calls and accurately enter orders into the system.
• Contact customers by phone to build relationships and meet sales goals.
• Enter orders within set timeframes according to delivery routes.

Skills

Sales experience

Customer service

Interpersonal communication

Education

Produce industry knowledge preferred

Job description

Spokane Produce, Inc - Who We Are

Spokane Produce, Inc. is an independent family owned and operated company. We have been in business since the 1940's. We provide the finest quality products to grocery, restaurant, other wholesalers and government agencies with the highest level of customer service in the Northwest.

Spokane Produce, Inc - Who We Are

Spokane Produce, Inc. is an independent family owned and operated company. We have been in business since the 1940's. We provide the finest quality products to grocery, restaurant, other wholesalers and government agencies with the highest level of customer service in the Northwest.

Spokane Produce is one of the few suppliers dedicated to taking the time and effort in developing a strong supplier/customer relationship on a long‑time basis. At Spokane Produce, we believe we can provide our customers with an honest relationship, the finest quality fresh produce and related products combined with a superior level of customer service.

The quality of an organization is indeed the product of the people who make it all happen. Our success is due to our amazing team of employees. We are looking to add qualified talent to our dedicated and valued team.

What We Offer

• We offer competitive compensation starting at $23.00+ hourly depending on experience.
• We offer a benefits package including medical/dental/vision/company paid life insurance. All insurance available first of the month after 60 days
• Paid time off and Paid holidays
• 401k with employer match
• Coverage under state sick leave
• Employee Assistance Program
• Paid on the job training
• Job Stability
• Opportunities for growth and advancement within our company – We do promote within
• Employee discounts on in‑house purchases

Spokane Produce, Inc is seeking a Produce Inside Sales Order Taker to represent us in our sales efforts. This position is ideal for a self‑motivated candidate that can effectively manage his/her workload and produce results. Responsibilities include but are not limited to: Processing customer orders for produce, deli and floral products. Accurately enter orders into system for timely delivery to clients.

Essential Duties

• Take incoming calls from customers and accurately enter their orders into the system.
• Contact customers via phone to build and maintain good relationships in order to meet and exceed sales goals.
• Accurately enter customer orders into the system and have orders entered within set timeframes according to delivery route schedules.
• Effective account management including: profitable sales; customer service; price and volume management. Manage quantities of product sold vs. warehouse supply.
• Operate in a team environment, working closely with sales team and other departments. Constant communication with warehouse and drivers.
• Know the product: seasonal and specials and market accordingly. Increase sales and order sizes by means of cross‑selling, up‑selling, add‑on sales and offering promotional sale items.
• Light collections with customer base when applicable.
• Promote a positive company image and operate under the highest ethical standards.
• Maintain continual awareness of the competitive marketplace.
• Calmly and effectively resolve customer complaints.
• Perform other duties as assigned.

Minimum Qualifications

• Knowledge and experience within the Produce business preferred: in depth knowledge of grow seasons, quality, pairings and marketing strategies is a plus

Produce Experience Is Preferred

• 2 years Sales experience and customer service skills
• Maintain good judgement and decision making that could impact the Company
• Solid computer skills
• Flexibility with schedule: work rotating weekends, holidays when scheduled
• Excellent interpersonal and communication skills
• Self‑starter and motivated
• Proven success with retaining, identifying, developing and growing accounts
• Clean 3‑year driving record. Must be able to meet insurability requirements

Working Environment

The usual and customary methods of performing the job's functions require the following physical demands:

• Sitting
• Occasional lifting
• Some stooping, kneeling, and/or crouching, and significant fine finger dexterity

Must be able to pass a pre‑employment criminal background check and drug screen, and continue to satisfy our drug testing policy, if offered employment. We are a Federal Contractor and drug free workplace, which includes a prohibition on marijuana use for all employees.