Produce Experience Specialist

Kroger Family of Companies; Chillicothe (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Kroger Family of Companies in Chillicothe, OH seeks a customer-focused team member to provide outstanding service, promote corporate brands, and maintain a safe, clean store environment. You will answer questions, assist with produce, and help ensure customer satisfaction across departments.

The role requires strong communication, ability to handle stress, fundamental math skills, and a current food handlers permit after employment. Join a company that values respect, integrity, and safety.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important and appreciated by answering questions regarding products sold within the department and store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions
• Practice preventive maintenance by inspecting equipment and report repairs
• Notify management of customer or employee accidents
• Report all safety risks or issues, including robbery/theft/fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict cooperatively
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance to resolve issues
• Provide support with interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform essential functions with or without accommodation

Skills

Customer service

Communication

Math basics

Stress tolerance

Job description

Kroger Family of Companies in Chillicothe, OH seeks a customer-focused team member to provide outstanding service, promote corporate brands, and maintain a safe, clean store environment. You will answer questions, assist with produce, and help ensure customer satisfaction across departments.

The role requires strong communication, ability to handle stress, fundamental math skills, and a current food handlers permit after employment. Join a company that values respect, integrity, and safety.