Produce Display & Customer Service Associate

Whole Foods Market; Rockville (MD); Híbrido; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store discount

Paid time off

Whole Benefits

Descripción de la vacante

Whole Foods Market in Rockville, MD is hiring for a Team Member in the produce department. You will keep cases clean, stock shelves, rotate stock, and display seasonal items to maximize sales while meeting health and safety standards.

You will provide friendly customer service, answer questions, and assist shoppers with product knowledge. Must be able to lift up to 50 pounds and work a flexible schedule including nights, weekends, and holidays.

Formación

• No prior retail experience required.
• Able to lift 50 pounds.
• Comfortable working in a fast-paced environment.
• Willing to work nights, weekends and holidays.

Responsabilidades

• Keeps cases and shelves clean and well stocked, checking codes and rotating stock.
• Assists with organizing and displaying seasonal items.
• Monitors spoilage and communicates waste to buyers and leadership.
• Completes worksheets for spoilage, temperature and sweep checks.
• Participates in periodic inventory checks.
• Arrives on time, groomed, and ready to work; attends trainings and meetings.
• Provides excellent customer service and uses suggestive selling when appropriate.
• Preps, stores, rotates, stocks and merchandises products to maximize sales.
• Follows health, sanitation and safety procedures.
• Maintains clean, sanitary work and customer areas and equipment.
• Handles opening, mid and closing duties and ensures correct signage and pricing.
• Reports safety hazards and violations immediately.
• Performs other duties as assigned.

Conocimientos

Proactive selling

Product knowledge

Organic produce knowledge

Attention to detail

Communication skills

Team player

Customer service

Time management

Food safety

Safety awareness

Descripción del empleo

Provides support as a member of the Produce team to include receiving and preparing product, maintaining the Produce floor and displays, and selling product in support of WFM standards. Performs all functions related to breaking down deliveries and stocking shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.

• Assists Team Leader in organizing and displaying volume and seasonal items.

• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.

• Completes spoilage, sampling, temperature, and sweep worksheets as required.

• Assists with periodic inventory checks.

• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.

• Provides excellent customer service, addresses needs of customers in a timely and effective manner and modelssuggestive selling techniques; answers phones and pages promptly and courteously.

• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.

• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.

• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.

• Immediately reports safety hazards and violations.

• Performsother duties as assigned by store, regional, or national leadership.

Job Skills

• Ability to sell proactively.

• Ability to learn basic knowledge of all products carried in department.

• Ability to learn and understand growing processes that differentiate conventional from organic produce.

• Strong attention to detail.

• Strong to excellent communication skills and willingness to work as part of a team.

• Ability to deliver information in a clear and respectable manner to fellow Team Members,customers, and vendors.

• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.

• Ability to follow directions and procedures; effective time management and organization skills.

• Passion for natural foods and the mission of Whole Foods Market.

• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

• Understanding of and compliance with WFM quality goals.

Experience

• No prior retail experience required.

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds.

• In an 8-hour work day: standing/walking 6-8 hours.

• Hand use: single grasping, fine manipulation, pushing and pulling.

• Work requires the following motions: bending, twisting, squatting and reaching.

• Exposure to FDA approved cleaning chemicals.

• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

• Ability to work in wet and dry conditions.

• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.

• May require use of ladders.

Note:The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The wage range for this position is $19.75-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.