Produce Dept Manager: Lead Service & Growth

Food Lion; Nashville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion in Nashville, GA is seeking a Produce Department Manager to lead day-to-day operations, hire and develop a team, and manage labor to meet productivity goals. You will promote excellent customer service and uphold safety, sanitation and company standards across the department.

The role requires strong interpersonal skills, organizational abilities and a customer-focused approach, with the capacity to drive financial results and maintain department appearance and efficiency.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Certification as Food Safety Manager or ability to obtain within 90 days; accreditation must be maintained.

Responsibilities

• Manage the Produce Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity
• Provide leadership and motivation within the store to promote a culture reflective of Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operating results
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service
• Role model outstanding, friendly customer service and use skills to meet or exceed customers' expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems
• Perform duties to ensure department appearance, quality, variety, safety and sanitation are maintained
• Ensure Produce Department schedules provide extraordinary customer service
• Have complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training and other management items
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise is done per policies
• Observe and correct unsafe conditions, report accidents per procedures
• Monitor shrink and provide coaching to prevent losses
• Ensure advertising and promotion materials and signage are used
• Ensure compliance with local, state and federal regulations
• Adhere to company guidelines, policies and practices
• Maintain security standards
• Complete CBT and training procedures
• Provide recognition and counseling as needed
• Perform other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication

Customer service

Education

High school diploma or equivalent

Job description

Food Lion in Nashville, GA is seeking a Produce Department Manager to lead day-to-day operations, hire and develop a team, and manage labor to meet productivity goals. You will promote excellent customer service and uphold safety, sanitation and company standards across the department.

The role requires strong interpersonal skills, organizational abilities and a customer-focused approach, with the capacity to drive financial results and maintain department appearance and efficiency.