Produce Dept Lead - Customer Experience & Quality

Kroger; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger in Alpharetta, GA seeks a Produce Department Lead to oversee daily operations, maintain quality standards, and drive sales within the department. You will guide associates, manage scheduling, and ensure safe, welcoming customer experiences in a fast-paced environment.

This role requires strong communication, basic math skills, and a current food handlers permit. Prior produce/retail experience and leadership abilities are a plus for success in this position.

Qualifications

• Excellent oral and written communication skills.
• Basic math abilities (counting, addition, subtraction).
• Ability to handle stressful situations in a fast-paced environment.
• Current food handlers permit upon employment.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume and peak times.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that makes customers feel welcome, answering questions about products and locating items.

Skills

Communication skills

Mathematical skills

Stress management

Food handlers permit

Education

High School Diploma or GED

Management experience

Produce/retail experience

Second language

Job description

Kroger in Alpharetta, GA seeks a Produce Department Lead to oversee daily operations, maintain quality standards, and drive sales within the department. You will guide associates, manage scheduling, and ensure safe, welcoming customer experiences in a fast-paced environment.

This role requires strong communication, basic math skills, and a current food handlers permit. Prior produce/retail experience and leadership abilities are a plus for success in this position.