Produce Dept Lead - Customer Experience & Growth

Kroger Family of Companies; South Lyon (MI); On-site; USD 40,000 - 58,000; Full time

Job summary

Kroger Family of Companies is seeking a Produce department lead to oversee daily operations, ensure quality and freshness, and guide associates in delivering exceptional customer service. You will implement promotions, manage schedules, and help maintain department standards while upholding safety protocols.

The role requires strong communication, basic math skills, and a food handler permit after employment.

Qualifications

• Excellent oral and written communication skills.
• Knowledge of basic math including counting, addition and subtraction.
• Ability to handle stressful situations in a retail environment.
• Current food handlers permit required after employment.

Responsibilities

• Promote trust and respect among associates and maintain a positive attitude.
• Communicate department information to associates and manage scheduling for customer flow.
• Develop and implement a department business plan to achieve results and run promotions with store management.
• Ensure products are fresh, labeled, and properly priced; monitor inventory and temperatures.
• Assist in budgeting, expense control, and review of financial reports.

Skills

Excellent communication

Basic math

Calm under pressure

Food safety permit

Education

High School Diploma or GED

Job description

Kroger Family of Companies is seeking a Produce department lead to oversee daily operations, ensure quality and freshness, and guide associates in delivering exceptional customer service. You will implement promotions, manage schedules, and help maintain department standards while upholding safety protocols.

The role requires strong communication, basic math skills, and a food handler permit after employment.