Produce Department Lead: Elevate Customer Experience

Kroger; Appleton (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

Kroger is seeking staff for the Appleton Produce department to deliver outstanding customer experiences and maintain a safe, clean environment. You will help achieve department sales and profit goals and monitor quality standards while fostering Kroger's core values of respect, integrity and safety.

Responsibilities include assisting customers, sharing product knowledge, scheduling staffing, and contributing to promotions and inventory processes to ensure freshness and value for shoppers.

Qualifications

• Must provide reliable customer service in a grocery setting.
• Ability to perform basic math calculations and handle money transactions.
• Strong communication and teamwork to support department goals.

Responsibilities

• Promote trust and respect among associates and maintain a positive attitude.
• Communicate department information clearly to team members.
• Set department goals and empower staff to meet targets through teamwork.
• Develop scheduling to manage customer volume and ensure coverage.
• Train associates and participate in performance appraisals.
• Assist customers in locating products and answering questions about items.

Skills

Customer service

Basic math

Communication

Education

High School Diploma or GED

Produce/retail experience

Second language

Job description

Kroger is seeking staff for the Appleton Produce department to deliver outstanding customer experiences and maintain a safe, clean environment. You will help achieve department sales and profit goals and monitor quality standards while fostering Kroger's core values of respect, integrity and safety.

Responsibilities include assisting customers, sharing product knowledge, scheduling staffing, and contributing to promotions and inventory processes to ensure freshness and value for shoppers.