Produce Customer Service Specialist

Food Lion; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Virginia Beach is seeking a Produce Department associate to provide outstanding customer service, maintain product standards and maximize sales. You will handle ordering, receiving, display, and safety procedures while following the standard practice manual.

The role emphasizes teamwork, adherence to food safety guidelines, and accurate use of store systems. The position supports a fast-paced grocery environment with an emphasis on helpful, friendly service.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Provide quality customer service within the Produce Department to maximize sales.
• Maintain standards per the standard practice manual and ensure food safety guidelines.
• Unload trucks and ensure proper ordering, receiving, preparation, conditioning and displaying of merchandise.
• Use store tools such as average cost inventory system (ACIS) and ordering (CAO).
• Adhere to company guidelines, policies and safety procedures and wear the uniform.

Skills

Customer service

Communication

Organization

Problem solving

Physical endurance

Computer basics

Education

High school diploma or equivalent

Job description

Food Lion in Virginia Beach is seeking a Produce Department associate to provide outstanding customer service, maintain product standards and maximize sales. You will handle ordering, receiving, display, and safety procedures while following the standard practice manual.

The role emphasizes teamwork, adherence to food safety guidelines, and accurate use of store systems. The position supports a fast-paced grocery environment with an emphasis on helpful, friendly service.