Produce Customer Service Associate

Food Lion; Winston-Salem (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

Food Lion in Winston-Salem, NC is seeking a Produce Department Associate to provide quality customer service, maintain fresh displays, and maximize sales through friendly, efficient service while following standard practices. You will unload trucks, use tools like ACIS and CAO, maintain compliance with food safety and safety guidelines, and wear the Food Lion uniform.

The role requires teamwork, adaptability, and the ability to perform multiple tasks, with CBT and training modules completed as

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Unload trucks for the Produce Department
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Problem solving

Willingness to learn

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Winston-Salem, NC is seeking a Produce Department Associate to provide quality customer service, maintain fresh displays, and maximize sales through friendly, efficient service while following standard practices. You will unload trucks, use tools like ACIS and CAO, maintain compliance with food safety and safety guidelines, and wear the Food Lion uniform.

The role requires teamwork, adaptability, and the ability to perform multiple tasks, with CBT and training modules completed as