Produce & Customer Experience Specialist

Fred Meyer; Gresham (OR); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Career growth opportunities

Job summary

The Kroger Family of Companies is hiring for a customer service-focused role at Fred Meyer in Gresham, OR. You will help create an outstanding shopping experience, assist customers with products, and support the department manager in meeting sales and safety standards.

A positive attitude and strong teamwork are essential for success. Responsibilities include handling product knowledge, maintaining safe temperatures, stocking, labeling, and assisting with daily operations.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain knowledge of products and respond to questions; suggest products.
• Assist with produce prep
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs by complying with safety procedures
• Practice preventive maintenance by inspecting equipment
• Notify management of accidents
• Report safety risks or illegal activity
• Work cooperatively in high paced and stressful environments
• Manage conflicts calmly
• Act with honesty and integrity
• Follow directions and seek help when needed
• Provide support to minors, those with special needs, and older adults
• Perform essential functions with/without reasonable accommodation

Skills

Stress management

Customer service

Education

Food handlers permit

Job description

The Kroger Family of Companies is hiring for a customer service-focused role at Fred Meyer in Gresham, OR. You will help create an outstanding shopping experience, assist customers with products, and support the department manager in meeting sales and safety standards.

A positive attitude and strong teamwork are essential for success. Responsibilities include handling product knowledge, maintaining safe temperatures, stocking, labeling, and assisting with daily operations.