Produce Specialist & Customer Experience Advocate

Kroger Family of Companies; Bend (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

The Kroger Family of Companies is hiring for a store role focused on exceptional customer service and safe, clean environments in Bend, Oregon. You will assist the department manager in achieving sales and profit goals while upholding the Customer 1st strategy and company values of respect, honesty, integrity, diversity, inclusion, and safety.

The role emphasizes helping customers, presenting products, maintaining stock, and following safety and quality standards in a fast-paced retail setting.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Inform customers of specials.
• Recommend items to meet customers’ needs.
• Ensure items are properly prepared, labeled and inventoried.
• Inspect products for quality and freshness and take action as needed.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Follow safety procedures and report unsafe conditions.

Skills

Stress management

Effective communication

Math basics

Job description

The Kroger Family of Companies is hiring for a store role focused on exceptional customer service and safe, clean environments in Bend, Oregon. You will assist the department manager in achieving sales and profit goals while upholding the Customer 1st strategy and company values of respect, honesty, integrity, diversity, inclusion, and safety.

The role emphasizes helping customers, presenting products, maintaining stock, and following safety and quality standards in a fast-paced retail setting.