Produce & Customer Experience Specialist

The Kroger Co.; Fort Worth (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Kroger Co. in Fort Worth is hiring for a front-end/retail associate to create an outstanding customer experience through friendly service and helpful product guidance.

You will maintain a clean, safe store environment and support the department manager in achieving sales goals while upholding core values. You will answer questions, promote brands, manage inventory, ensure accurate labeling and pricing, and assist with produce prep as needed.

Qualifications

• Strong customer service orientation.
• Ability to remain composed in fast-paced environments.
• Attention to detail in pricing, labeling, and inventory.

Responsibilities

• Model the 3A’s of Friendly customer service: acknowledge, assist, appreciate.
• Promote corporate brands to customers and build trust among associates.
• Maintain a welcoming environment and answer questions about products in the department and store.
• Know products well to respond to questions and make recommendations.
• Assist with produce prep and inform customers of specials.
• Ensure correct temperatures and maintain temperature logs.
• Report safety risks and incidents to store management.
• Follow safety procedures and participate in preventive maintenance.

Skills

Effective communication

Handle stress

Basic math

Education

Food handlers permit

Job description

The Kroger Co. in Fort Worth is hiring for a front-end/retail associate to create an outstanding customer experience through friendly service and helpful product guidance.

You will maintain a clean, safe store environment and support the department manager in achieving sales goals while upholding core values. You will answer questions, promote brands, manage inventory, ensure accurate labeling and pricing, and assist with produce prep as needed.