Produce Customer Associate - Fresh Food & Service

Food Lion; Burlington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Burlington, NC, is seeking a Produce Department Associate to provide quality customer service and maintain department standards. You will support fast, friendly shopping experiences and ensure proper merchandise ordering, receiving, preparation, conditioning and display in line with company policies.

The role emphasizes safety, teamwork, and adherence to guidelines, with training through CBT and packet courses.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Unload trucks for the Produce Department
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Attention to detail

Flexible

Education

High school diploma

Job description

Food Lion in Burlington, NC, is seeking a Produce Department Associate to provide quality customer service and maintain department standards. You will support fast, friendly shopping experiences and ensure proper merchandise ordering, receiving, preparation, conditioning and display in line with company policies.

The role emphasizes safety, teamwork, and adherence to guidelines, with training through CBT and packet courses.