Produce Clerk: Fresh Produce & Customer Experience

Kroger; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Birmingham, AL is seeking a store associate to help create an outstanding customer experience. You will support the department manager to reach sales and profit goals while ensuring a safe, clean environment and adhering to QA standards.

The role emphasizes friendly customer service, product knowledge, and promoting corporate brands. A teamwork mindset and the ability to handle a busy, high-paced store are essential.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handler's permit once employed.

Responsibilities

• Assist department manager in achieving sales and profit goals while monitoring quality assurance standards.
• Embrace Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.

Skills

Effective communication

Stress management

Customer service

Mathematical basics

Job description

Kroger in Birmingham, AL is seeking a store associate to help create an outstanding customer experience. You will support the department manager to reach sales and profit goals while ensuring a safe, clean environment and adhering to QA standards.

The role emphasizes friendly customer service, product knowledge, and promoting corporate brands. A teamwork mindset and the ability to handle a busy, high-paced store are essential.