Produce Clerk: Fresh Food Customer Champion

Kroger Co.; California; On-site; USD 26,000 - 41,000; Full time

Job summary

Kroger Co. is hiring to create an outstanding customer experience through exceptional service in a busy store environment in California.

You will assist the department manager in reaching sales and profit goals, uphold safety standards, and promote the company values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include assisting customers, promoting brand products, maintaining merchandise quality, stocking, labeling, and inventory control while adhering to

Qualifications

• Strong customer service and communication skills.
• Ability to handle stressful situations in a fast-paced retail environment.
• Good math skills for counting and transactions.
• Food handler permit required once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome and valued by answering product questions
• Gain knowledge of products and respond to questions, making suggestions
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to meet their needs
• Prepare, package, label and inventory merchandise
• Inspect products for quality and freshness, taking action as needed
• Label, stock and inventory department merchandise
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Ensure proper temperatures in cases and coolers, maintain logs
• Reinforce safety programs and identify unsafe conditions
• Inspect equipment and report maintenance needs
• Notify management of accidents
• Report safety risks or illegal activity to store management
• Work cooperatively in a high-paced, sometimes stressful environment
• Manage conflicts calmly and cooperatively
• Maintain honesty and integrity in customer and business information
• Follow directions and seek help to resolve issues
• Provide support interacting with minors, individuals with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Skills

Stress management

Effective communication

Basic math

Food handler permit

Job description

Kroger Co. is hiring to create an outstanding customer experience through exceptional service in a busy store environment in California.

You will assist the department manager in reaching sales and profit goals, uphold safety standards, and promote the company values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include assisting customers, promoting brand products, maintaining merchandise quality, stocking, labeling, and inventory control while adhering to