PRODUCE/CLERK

Kroger; Johnson City (TN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store chain as a customer service associate in Johnson City, TN. You'll create a welcoming environment, assist customers, and ensure product quality. The role offers growth opportunities and comprehensive benefits, including healthcare and tuition reimbursement.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist, and appreciate.
• Promote Corporate Brands to customers.
• Ensure proper temperatures in cases and coolers are maintained.

Skills

Effective communication skills

Ability to handle stressful situations

Education

Current food handler's permit

Comparable retail experience

Second language skills

Job description

Johnson City, TN, United States (On-site)

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist, and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Assist with the preparation of produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label, and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action with those items
• Label, stock, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, including illegal activity such as robbery, theft, or fraud, to store management
• Work cooperatively in a high-paced and sometimes stressful environment
• Manage conflict reasonably, nonconfrontationally, and cooperatively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults
• Perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum Position Qualifications:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handler's permit once employed

Desired Previous Job Experience:

• Comparable retail experience
• Second language skills (speaking, reading, and/or writing)

Job Info

• Job Identification: 125077
• Job Category: Store Operations
• Posting Date: 05/14/2025, 04:00 AM
• Location: 1805 W State Of Franklin Rd, Johnson City, TN, 37604, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• Healthcare coverage including medical, dental, vision, and prescriptions
• Flexible scheduling with paid time off, holiday, and sick pay
• Emotional and financial support through counseling and financial tools
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement
• Growth opportunities through training and career pathways

From a small Cincinnati grocery store over a century ago, we've grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We take pride in our diverse teams and our purpose to Feed the Human Spirit. We work to create amazing experiences for customers, communities, and each other, with food at the heart of it all.

People matter. We provide the ingredients for your success at work and in life. We support your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time position or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!