Produce Associate - Fresh Produce & Customer Service Pro

Food Lion; Norfolk (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Produce Clerk to provide quality customer service in the Produce Department. You will help maintain displays, ensure freshness, and contribute to a positive shopping experience for customers in Norfolk, VA.

The role requires teamwork, reliable attendance, and adherence to Food Lion policies, safety guidelines, and dress code. Ability to learn multiple tasks and operate department tools is essential.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Unload trucks for the Produce Department.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct unsafe conditions that could cause accidents.
• Report all accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Wear the Food Lion uniform with apron and name badge when on duty.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service skills

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Produce Clerk to provide quality customer service in the Produce Department. You will help maintain displays, ensure freshness, and contribute to a positive shopping experience for customers in Norfolk, VA.

The role requires teamwork, reliable attendance, and adherence to Food Lion policies, safety guidelines, and dress code. Ability to learn multiple tasks and operate department tools is essential.