Produce Associate

Heinen's Grocery Store; Bainbridge Township (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

Heinen’s, Inc. is hiring for a Retail Professional in the Produce department to uphold our Diamond Difference Standards.

The role emphasizes professional appearance, customer engagement, accurate stock handling and quality control to ensure an outstanding shopping experience in Northeast Ohio and beyond. Responsibilities include display planning, product ordering, shrink management, and maintaining safe, clean work areas.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work independently to meet daily tasks.
• Willingness to comply with company policies and standards.
• Capable of working with minimal supervision.
• Able to perform repetitive tasks and stand for long periods.
• Ability to lift up to 50 lbs.
• Work in temperatures ranging from 0 to 50 degrees.
• Willing to work non-traditional five-day schedule including Saturdays, Sundays, and evenings.
• Must be able to meet department goals and quality standards.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of produce.
• Maintain a clean and safe work environment for all customers and associates.
• Cull department for quality control, scan and record shrink.
• Take and fill special orders for customers.
• Put away orders.
• Plan attractive produce displays, using color and texture to enhance the department.
• Order product.
• Pull shrink daily.
• Stock, rotate, and merchandise product.
• Maintain up-to-date knowledge of products within the department.
• Perform other duties as assigned.

Skills

Written and verbal communication

Sense of urgency

Independent work

Minimal supervision

Stamina for repetitive tasks

Lift up to 50 lbs

Temperature tolerance

Flexible schedule

Weekend/evening availability

Job description

Company Overview

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the company, which operates 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office (all located in Warrensville Heights, Ohio). Culturally, we are an associate‑first company that emphasizes quality of life for every associate within the organization. We offer this through a competitive compensation package, professional development and leadership opportunities, paid time off, and balanced work schedules.

Retail Professional – Heinen’s Diamond Difference Standards

As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.

Brand Standards

• Professional Appearance: Ensure you present yourself, your team, your products and your department in support of our Brand.
• Acknowledge: Acknowledge customers with a smile and eye contact.
• Evaluate: Develop the habit of evaluating store conditions on a continuous basis using our 5‑Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank: Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.
• Engage: Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of produce.
• Maintain a clean and safe work environment for all customers and associates.
• Cull department for quality control, scan and record shrink.
• Take and fill special orders for customers.
• Put away orders.
• Plan attractive produce displays, using color and texture to enhance the department.
• Order product.
• Pull shrink daily.
• Stock, rotate, and merchandise product.
• Maintain up-to-date knowledge of products within the department.
• Perform other duties as assigned.

Qualifications

• Possess excellent written and verbal communication skills.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Comply with all company policies and standards.
• Possess the ability to work with minimal supervision.
• Be production‑driven with the ability to work continuously on repetitive tasks, while standing.
• Possess the ability to frequently lift and/or move up to 50 lbs.
• Possess the ability to work in temperatures ranging from 0 to 50 degrees.
• Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work the non‑traditional five‑day work schedule, including Saturday, Sunday and evenings.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.