Procurement Systems Lead — Optimization & Enablement

Freshworks; San Mateo (CA); On-site; USD 105,000 - 130,000; Full time

Job summary

Freshworks Lead - Procurement Systems will oversee administration, configuration, and maintenance of procurement systems, driving standardization and scalable, efficient Source to Pay processes. The role partners across IT and business units to implement best‑in‑class tools and deliver training on new tools or changes.

You will lead system migrations, ensure effective communication of risks, and build strong stakeholder relationships while supporting procurement improvements and training

Qualifications

• Experience implementing, administering, and integrating SaaS software.
• Proven interpersonal and organizational skills, with ability to drive cross-functional initiatives.
• 5+ years’ experience in Procurement Systems Management, Source to Pay Process Design, or system implementation.
• Experience in the design and deployment of new systems and processes at scale with emphasis on continuous process improvement.

Responsibilities

• Cross functional partnerships across Freshworks to drive procurement systems improvements and successful implementations.
• Demonstrate complete understanding of system design and functionality by being able to identify potential issues and offer creative solutions and alternatives.
• Effectively communicate status updates and risk assessments to the management team.
• Procurement system administration, configuration and maintenance.
• Manage data and system migrations.
• Supports activities related to procurement system implementation and improvement.
• Assess the training needs of end users, develop/enhance training materials, and deliver effective training programs
• Build strong and productive working relationships with stakeholders and business partners.

Skills

SaaS implementation

Cross‑functional collaboration

Procurement systems

Source to Pay

Systems design

Job description

Freshworks Lead - Procurement Systems will oversee administration, configuration, and maintenance of procurement systems, driving standardization and scalable, efficient Source to Pay processes. The role partners across IT and business units to implement best‑in‑class tools and deliver training on new tools or changes.

You will lead system migrations, ensure effective communication of risks, and build strong stakeholder relationships while supporting procurement improvements and training