Procurement Systems Analyst – Hybrid

Gdh Consulting, Inc.; Tulsa (OK); Hybrid; USD 48,000 - 62,000; Full time

Benefits offered by this job

Hybrid work schedule

Health benefits (medical)

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) plan

Wellbeats membership

Gym discount

Job summary

GDH is seeking a mid-level Business Systems Analyst II to support enterprise applications and bridge business users with IT. You will analyze system issues, document requirements, assist in configuration, and help drive project execution in a hybrid office/remote setup.

Responsibilities include translating business needs into documented requirements, testing, incident resolution, data validation, and collaborating across IT and functional teams.

Qualifications

• Bachelor's or Associate degree in Information Systems, MIS, Business, Computer Science, or related field; equivalent experience may be considered.
• 3-5 years of experience in business systems support, business analysis, or related IT roles.
• Working knowledge of database management, preferably Microsoft SQL.
• Demonstrated experience supporting and optimizing Microsoft Dynamics 365 Finance & Operations, specifically procurement and sourcing.
• Strong communication, interpersonal, analytical, and customer service skills.
• Ability to collaborate with users and IT teams across different levels, functions, and locations.
• Availability to participate in on-call support for system issues.

Responsibilities

• Collaborate with business users, functional leads, and IT team members to understand business needs and translate them into clear, documented requirements.
• Assist in documenting current and future business processes, system gaps, enhancements, test scenarios, and user acceptance criteria.
• Evaluate application functionality against business processes and elevate complex questions or issues as needed.
• Provide day-to-day application support, including incident resolution, problem diagnosis, system maintenance, and administration.
• Communicate effectively with customers regarding system status, scheduled maintenance, downtime, and system updates.
• Support project activities such as testing, data validation, documentation, implementation, and post-go-live stabilization.
• Identify recurring system issues, user pain points, and process inefficiencies to recommend improvements.
• Use basic to intermediate SQL and reporting tools to research data issues and validate results during testing.
• Support configuration, troubleshooting, and integration of enterprise systems such as Microsoft Dynamics 365 Finance & Operations, ERP platforms, and other enterprise applications.
• Assist with technical support, including setup, problem resolution, and system optimization related to supplier management and procurement processes.
• Participate in on-call support to address system failures or urgent issues impacting business operations.

Skills

Communication

Analytical thinking

Customer service

Collaboration

Education

Bachelor's or Associate degree in Information Systems / MIS / IT / CS

Tools

Microsoft Dynamics 365 Finance & Operations

SQL

Job description

GDH is seeking a mid-level Business Systems Analyst II to support enterprise applications and bridge business users with IT. You will analyze system issues, document requirements, assist in configuration, and help drive project execution in a hybrid office/remote setup.

Responsibilities include translating business needs into documented requirements, testing, incident resolution, data validation, and collaborating across IT and functional teams.