Procurement Ops Analyst

Jiffy Lube; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Jiffy Lube, LLC is seeking a Procurement Ops Analyst to manage data, systems, and processes supporting procurement and fulfillment across 2,200+ stores. You will own NetSuite master data, pricing, and vendor relationships, translating supply chain data into actionable insights for proactive inventory management.

The role also oversees demand planning, tank monitoring, and end-to-end order-to-cash visibility, with responsibility for dashboards, KPIs, and continuous process improvements.

Qualifications

• Bachelor’s degree in supply chain management, Business, Finance, Analytics, or equivalent practical work experience.
• 2–5 years of experience in data analytics or demand planning in a high-volume retail, franchise, automotive aftermarket, or similar environment.
• Advanced proficiency with Excel, including XLOOKUP/VLOOKUP, pivot tables, Power Query, complex

Responsibilities

• Own NetSuite Master Data Management for stores, ship-to, customer, and location setup.
• Manage quarterly pricing and rebate updates across NetSuite and related systems.
• Develop a rolling 13-week demand forecast and longer-term projections.
• Lead tank monitoring program data management, uptime, and KPI reporting.
• Create network-wide dashboards and provide actionable recommendations.
• Investigate invoice discrepancies and coordinate resolution to maintain order-to-cash visibility.

Skills

Data analytics

Demand planning

Excel

XLOOKUP

Pivot tables

Power Query

Education

Bachelor’s degree in supply chain management, Business, Finance, Analytics, or equivalent practical work experience

Tools

NetSuite

Job description

About Jiffy Lube, LLC. Jiffy Lube, LLC is the largest quick lube franchisor in the United States, supporting a network of more than 2,200 service locations. Through its owned franchisee operations and strategic supplier relationships, the organization is focused on operational excellence, customer experience, and scalable growth across a highly dynamic automotive services platform.

About the Role

Job Description Procurement Ops Analyst Functional Area: Internal Operations, Data & Systems General Summary: Reports to Manager, Procurement Ops & Fulfillment

This role analyzes and manages the data, systems, and processes that support JLI’s procurement and fulfillment operations across its network of 2,200+ stores. The role is responsible for the accuracy, analysis, and ongoing management of critical supply chain data, including master data governance, demand forecasting, inventory analysis, pricing and rebates, reporting, system setups, and process improvement. This role turns supply chain data into actionable insights by identifying trends, exceptions, and potential risks that support proactive inventory management, effective supply planning, and informed business decisions.

The role also provides end-to-end ownership of JLI’s tank monitoring program, leveraging real-time tank inventory and consumption data to identify exceptions and emerging supply risks, improve network visibility, and enable proactive supply chain decisions.

Responsibilities

NetSuite Master Data Management

• Own and maintain critical supply chain and operational master data within NetSuite, including new store, ship-to, customer, and location setup.
• Complete internal item and pricing setup based on supplier and distributor requests, ensuring products are properly established for the applicable store, distributor, and pricebook to support accurate ordering and invoicing.
• Manage quarterly pricing and rebate updates, ensuring accurate and timely maintenance across NetSuite and other applicable systems.
• Administer formula and non-formula pricing, price schedules, rebate structures, and applicable program requirements, including OEM standards and SOPUS Co-Op Advertising programs.
• Develop a strong understanding of franchise agreement pricing provisions and applicable rebate/program requirements to ensure accurate and consistent administration.
• Coordinate with internal stakeholders to implement updates and resolve pricing or rebate discrepancies and questions.

Order, Invoice & Dispute Resolution

• Investigate and resolve invoice discrepancies, including quantity, pricing, and billing issues.
• Coordinate with internal stakeholders to resolve disputes, implement corrective actions, and address recurring issues.
• Provide status updates and supporting information to maintain end-to-end order-to-cash visibility.

Demand Planning & Forecasting

• Develop and maintain a rolling 13-week demand forecast using historical sales, consumption trends, seasonality, store growth, and other relevant business inputs.
• Develop longer-term forecasts, including 12-month sales projections, as needed to support annual planning, business decisions, and supply requirements.
• Develop forecasts for new stores using comparable store performance, expected volumes, opening timelines, and other relevant planning assumptions.

Tank Monitoring Program & Data Management

• Own the tank monitoring program across the network, including system administration, vendor management, program performance, data integrity, installations, maintenance, troubleshooting, and ongoing support.
• Analyze tank monitoring and supply chain data to identify inventory risks, abnormal consumption, supply constraints, bottlenecks, inefficiencies, and opportunities to improve inventory availability, tank utilization, delivery frequency, service levels, and operational efficiency.
• Develop and maintain network-level reporting, dashboards, and KPIs to monitor trends and emerging risks, translate findings into actionable recommendations, and coordinate follow-up with relevant stakeholders.
• Lead the deployment and ongoing management of the tank monitoring network, including expansion to stores without monitors, new store setup, installation planning and tracking, monitor configuration, and changes resulting from tank replacements, relocations, remodels, closures, and other operational changes.
• Coordinate with the monitoring vendor and internal stakeholders to ensure monitors are accurately installed, assigned, labeled, active, and aligned with the appropriate store, tank, product, and master data.
• Conduct ongoing audits and data cleanup to identify and correct inactive, duplicate, incorrectly assigned, or inaccurate monitor records; disable monitors no longer in use and validate connectivity and functionality following installations, setup changes, or maintenance.
• Manage tank monitoring support requests from franchisees and field teams, troubleshooting monitor issues and coordinating replacements, battery changes, resets, connectivity issues, and other maintenance or corrective actions through resolution.

ERP System Knowledge

• Experience with ERP systems, preferably NetSuite.
• Full-time, office-based role in the Northwest Houston, TX area.
• Houston area candidates only; relocation assistance is not available for this role.

Physical Requirements

• Extended periods of work in front of a computer monitor, including frequent use of standard office equipment and software.
• Limited travel, generally less than 10%, with occasional site visits, supplier meetings, or other business related travel as needed

The above statements reflect the general duties and responsibilities necessary to describe the principal functions of the job, as identified, and shall not be considered an exhaustive list of job responsibilities which may be inherent in the job. Responsibilities are subject to change.

Qualifications

Educational Requirements

• Bachelor’s degree in supply chain management, Business, Finance, Analytics, Operations preferred, or equivalent practical work experience.

Required Skills

• 2–5 years of experience in data analytics, or demand planning, preferably in a high-volume retail, franchise, automotive aftermarket, or similar environment.
• Advanced proficiency with Excel, including XLOOKUP/VLOOKUP, pivot tables, Power Query, complex

Please note:

This role requires attendance in the Houston office five days per week. No relocation assistance will be provided.