Procurement Operations Manager

ExtraHop; Seattle (WA); Hybrid; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, and Vision Benefits

Flexible PTO and Sick Time

Educational Reimbursement

401k with Employer Match

Hybrid and Remote Work Model

Job summary

ExtraHop is seeking a Procurement Operations Manager to support internal sourcing and vendor management, balancing cost, quality, and business needs. You will collaborate with stakeholders across Accounting and Legal to manage multi-year contracts and vendor relationships.

The ideal candidate has 3–5 years in procurement roles within technology or software environments and is proficient with NetSuite and Excel. This role offers a hybrid/remote-friendly setup and comprehensive benefits.

Qualifications

• Bachelor's degree in Supply Chain, Business Administration, Finance, Operations, Engineering, or a related field preferred.
• 3–5 years of procurement, sourcing, purchasing, or vendor management experience.
• Experience supporting corporate functions within a technology, SaaS, software, or similar environment preferred.

Responsibilities

• Manage sourcing and purchasing activities for internal business functions.
• Support RFx evaluations and commercial negotiations with the RFx team.
• Identify opportunities to improve value, reduce costs, and support operational efficiency.
• Track procurement metrics and prepare routine spend reporting.

Skills

Procurement

Vendor management

Negotiation

Analytical thinking

Communication

Attention to detail

Education

Bachelor's degree in related field

Tools

NetSuite

Excel

Job description

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

Position Summary

The Procurement Operations Manager is responsible for supporting the procurement of goods and services that enable internal business operations across the organization. This role partners with internal stakeholders to source products and services, manage vendor relationships, negotiate commercial terms, and help ensure timely delivery while balancing cost, quality, and business needs.

The ideal candidate has experience purchasing technology-related products, software, professional services, and operational resources and enjoys collaborating across teams to deliver efficient procurement solutions.

Key Responsibilities

Procurement & Sourcing

• Manage sourcing and purchasing activities for internal business functions.
• Partner with the RFx (RFI, RFP, RFQ) team to support supplier evaluations and commercial negotiations.
• Execute sourcing activities that align with business requirements, budgets, and procurement guidelines.
• Identify opportunities to improve value, reduce costs, and support operational efficiency.
• Assist with spend analysis and provide recommendations for purchasing efficiencies.
• Partner closely with Accounting and Legal to coordinate contract renewals and ensure Accounting is aware of multi-year agreements.
• Build and maintain effective vendor relationships.
• Negotiate pricing, contract renewals, service agreements, and standard commercial terms.
• Monitor supplier performance and escalate issues when appropriate.
• Maintain procurement documentation and contract records.
• Set up vendors and issue purchase orders within NetSuite.
• Partner with Accounting to ensure purchases are coded to the appropriate departments.

Procurement Operations

• Follow established procurement policies, approval workflows, and financial controls.
• Partner with Legal, Security, Privacy, Finance, and business stakeholders throughout vendor onboarding.
• Identify opportunities to improve procurement processes and operational efficiency.
• Track procurement metrics and prepare routine spend reporting.

Required Qualifications

Education

• Bachelor's degree in Supply Chain, Business Administration, Finance, Operations, Engineering, or a related field preferred.

Experience

• 3–5 years of procurement, sourcing, purchasing, or vendor management experience.
• Experience supporting corporate functions within a technology, SaaS, software, or similar environment preferred.
• Experience purchasing software, technology services, professional services, and indirect spend categories.

Technical Knowledge

• Experience using procurement or ERP systems (NetSuite or similar).
• Working knowledge of contract structures, software licensing, procurement processes, and vendor lifecycle management.
• Proficiency with Excel and basic spend analysis.

Core Competencies

• Procurement and vendor management
• Negotiation and problem solving
• Relationship management
• Financial and business acumen
• Organization and attention to detail
• Communication and collaboration
• Analytical thinking
• Ability to manage multiple priorities in a fast-paced environment

The salary range for this role is $95,000 - $110,000 + bonus + benefits

ABOUT EXTRAHOP

ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.

This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.

OUR VALUES

Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.

Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.

Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company.

Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.

Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.

Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.

BENEFITS

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

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For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ExtraHop’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

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