Procore Platform Owner, Store Development

Amazon; Jersey City (NJ); On-site; USD 118,000 - 177,000; Full time

Job summary

Amazon’s Worldwide Grocery Stores is seeking a Procore Administrator for WWRGD Store Development to own the Procore platform across hundreds of grocery sites in North America. This role is a functional ownership position, not a helpdesk, and requires driving configuration, access governance, and end-user training.

The ideal candidate will manage day-to-day administration, user provisioning, training delivery, and governance, partnering with Product Management to shape enhancements and reporting.

Qualifications

• Bachelor's degree or equivalent in BI, finance, engineering, statistics, computer science, mathematics or equivalent quantitative field
• Experience working with MS Excel, VBA, SQL, Data Warehouse or business intelligence systems and data visualization tools such as Tableau
• Experience developing and delivering training programs
• Experience performing data analysis and troubleshooting data integrity issues
• 3+ years of program management, systems administration, or technical operations experience in a construction, real estate, or project management environment
• 3+ years of experience with Procore or a comparable construction management platform, including user administration and configuration

Responsibilities

• Own all day-to-day Procore administration: user provisioning, permission management, workflow settings, budget templates, inspection protocols, estimating tools, and bidding configuration
• Monitor system integrations daily, resolving routine failures and escalating non-routine issues via SIM-T; conduct monthly finance reconciliations to validate data accuracy
• Provide primary user support for all end users, resolving 80% of issues within 24 business hours and escalating complex issues with documentation
• Own the design and delivery of day-to-day Procore training programs, including role-based onboarding, refresher sessions, and materials that keep users current as the platform evolves
• Support training delivery for strategic initiatives and enhancement deployments, contributing platform expertise and end-user readiness under direction of the Product Manager or Change Management owner
• Contribute to operational reporting within Procore, building and distributing standard dashboards and reports that drive project tracking and cross-functional visibility
• Maintain and enforce Procore-specific SOPs and process documentation, ensuring content is current, version-controlled, and AI-agent-ready
• Serve as the primary tester during UAT for Procore enhancements and integrations, owning test execution in partnership with the Product Manager
• Conduct regular data integrity and user access audits to identify inconsistencies, close permission gaps, and ensure accurate reporting

Skills

MS Excel

SQL

Tableau

VBA

Data Warehouse

BI tools

Education

Bachelor's degree or equivalent in BI/finance/engineering/data analytics

Tools

Procore

Job description

Amazon’s Worldwide Grocery Stores is seeking a Procore Administrator for WWRGD Store Development to own the Procore platform across hundreds of grocery sites in North America. This role is a functional ownership position, not a helpdesk, and requires driving configuration, access governance, and end-user training.

The ideal candidate will manage day-to-day administration, user provisioning, training delivery, and governance, partnering with Product Management to shape enhancements and reporting.