Processing Specialist II: Title & Registration Expert

Verra Mobility Corporation; Bradenton (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Verra Mobility in Bradenton, FL is seeking a Process Specialist II to perform FRVIS functions and use Verra-specific applications to assist in-person clientele and process titles, registrations, and related documents.

You will research complex policy interpretations, serve as lead liaison as needed, and help resolve issues with FLHSMV statutes and procedures while maintaining high accuracy and customer service.

Qualifications

• High school diploma or equivalent is required.
• Proficiency with Word, Excel, and Outlook.
• Strong attention to detail and ability to think analytically.

Responsibilities

• Provide explicit feedback to Customer Support agents professionally.
• Review errors flagged by the system and implement proper corrections.
• Assist with special T&R projects from leadership on an as-needed basis.
• Perform paper trailing process to identify and resolve document-related issues.

Skills

Word

Excel

Outlook

Attention to detail

Analytical thinking

Written communication

Verbal communication

Customer service

Problem solving

Education

High School Diploma or equivalent

Tools

Computers

Copiers

Scanners

Mail opening machine

Job description

Verra Mobility in Bradenton, FL is seeking a Process Specialist II to perform FRVIS functions and use Verra-specific applications to assist in-person clientele and process titles, registrations, and related documents.

You will research complex policy interpretations, serve as lead liaison as needed, and help resolve issues with FLHSMV statutes and procedures while maintaining high accuracy and customer service.