Processing Lead-DG

Goodwill Industries of South Florida; Coral Gables (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Industries of South Florida is seeking a Processing Lead to assist the Supervisor Processing and Senior Assistant Manager in store operations, personnel management, and financial performance. This role includes training and cross-training staff to ensure the store processes donations efficiently and maintains accurate records.

The position also focuses on optimizing production, pricing, and rotation of merchandise for sale, while delivering excellent customer service and maintaining a

Responsibilities

• Manage collections and ensure proper processing and separation of incoming donations.
• Maximize used goods processing using the Kaizen system; sort, prepare, and price items for sale; meet production goals.
• Maintain weekly merchandise rotation and strive to exceed sales goals.
• Generate daily, weekly, and monthly store reports; keep records current and accurate.
• Ensure stockroom production in textile and hard goods meets goals; minimize waste.
• Train and cross-train all levels of store personnel to maintain efficiency.
• Provide excellent customer service to shoppers, donors, and employees; maintain a clean processing area.

Job description

Summary

The Processing Lead assists the Supervisor Processing and Senior Assistant Manager in the store operation, personnel management, and financial performance. This individual is also responsible for additional tasks such as training and assisting to ensure the store successfully meets expectations.

Essential Duties And Responsibilities

Store Operation

• Effectively manage collections to ensure proper processing and separation of incoming donations.
• Ensure that the store maximizes used goods processing utilizing the Kaizen system, sorting, preparing, and pricing items for sale. Ensure that production goals are consistently met or exceeded.
• Ensure maximum sales performance through weekly merchandise rotation, meeting or exceeding established production goals. Ensure that the store consistently meets or exceeds sales goals.
• Generate all store reports done daily, weekly and monthly. Keep all records current and accurate.
• Ensures stockroom production is met in textile and hard goods based on established goals. Minimizes waste from production processes.
• Fully train and cross-train all levels of store personnel so that all store functions can be performed efficiently.
• Ensure that the store exceeds expectations by providing excellent customer service in a timely and courteous manner to all shoppers, donors, and employees.
• Properly manage all store employees.
• Maintain a clean and orderly store processing area, maintain good housekeeping, and work environment.
• Must demonstrate an understanding of the relationship between donations and production to sales.