Processing Assistant IV-(Posting# 611090-2958)

Halifax; Northern (KY); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

Employee benefits package

LGERS retirement system membership

Job summary

Halifax County is seeking a detail-oriented Medical Records/Appointment Unit assistant to preregister patients, verify demographics, collect and enter insurance and financial data, and obtain necessary ID copies. The role includes scanning documents into the EHR and handling Release of Information requests.

You will also help schedule appointments and route calls to appropriate staff. Attention to confidentiality, strong communication, and basic PC skills are required.

Qualifications

• High school diploma or equivalent and 2+ years of office/secretarial experience.
• Must have strong verbal communication skills and basic PC knowledge.
• Must be able to maintain patient confidentiality and work with diverse populations.

Responsibilities

• Pre-register patients and verify/update demographic information.
• Collect and enter insurance and financial information.
• Obtain copies of patient IDs and release of information forms.
• Retrieve and scan patient documents into the EHR system.
• Prepare and mail copies of medical records as required by releases.
• Assist with scheduling appointments and direct incoming calls.

Skills

Verbal communication

PC literacy

Confidentiality

Education

High school diploma or equivalent

2+ years office experience

Tools

EHR software

Job description

Description:

This position will cover duties in the Medical Records/Appointment Unit. The primary duties of this position include preregistering patients, verifying and updating patient demographic information, collecting, and entering all insurance and financial information, along with obtaining copies of patient phone identification. Other responsibilities include retrieving and scanning all patient information into the patients EHR and preparing and mailing copies of all medical records for which there is a valid Release of Information, assisting with scheduling patient appointments and directing incoming calls to appropriate personnel and performing other duties as required.

Requirements:

Any combination of education and experience equivalent to graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least two years of office assistant/secretarial experience. Prefer applicants with strong verbal communication skills and personal computer knowledge and experience. Also, the ability to maintain patient confidentiality; relate and communicate with patients, staff, and people from all socioeconomic groups and backgrounds. All health department employees (with the exception of individuals with an accommodation or medical exemption) are required to get an annual flu shot vaccine as part of condition of employment.

Compensation:

The hiring range for this position is $32,017 - $35,807. Halifax County provides a comprehensive employee benefits package, including membership in the N.C. Local Government Employees’ Retirement System.

Closing Date:

Monday, October 12, 2026

Applicants That Do Not Meet the Full Qualification Requirements, May Be Offered a Trainee or Work/Against Appointment (only for positions that are work against eligible)

Halifax County is a drug-free workplace. A pre-employment drug test will be required of this position with the results being received (negative) prior to the first day of employment. In compliance with the Immigration Reform and Control Act of 1986, we will employ only those individuals who are U.S. citizens or legal aliens authorized to maintain employment in the United States.