Processing Assistant

USA Mortgage; Annapolis, Northern (MD, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Voluntary benefits

Company-paid benefits

Job summary

USA Mortgage is seeking a Processing Assistant to provide administrative and processing support to Mortgage Loan Originators. The role ensures efficient loan processing across all stages of the loan cycle.

The position requires a high school diploma or equivalent, 1 year of experience, and familiarity with Encompass and MS Office. You will help with pre-qualifications, credit pulls, and data entry in a fast-paced environment, with a per-file bonus structure.

Qualifications

• High school diploma or equivalent required; 2–4 year college curriculum preferred.
• Minimum one year experience and/or training.
• Encompass experience or equivalent.
• Basic computer skills.
• Experience with Microsoft Office software.
• Familiar with mortgage lending industry.
• Understanding of Conventional, FHA, and VA mortgage products.
• Understand current RESPA laws and guidelines.
• Ability to work in a fast-paced, challenging environment.
• Excellent customer service skills, strong attention to detail, and a team player attitude.

Responsibilities

• Make copies of borrower information, file documents, prepare files for submission, schedule signing appointments, mail thank-you notes to customers and realtors, and perform other administrative duties as determined by the Mortgage Loan Originator.
• Conduct preliminary research on the loan to help determine mortgage eligibility.
• Assist in pre-qualifications and pre-approval orders.
• Pull credit reports and run AUS, contacting the borrower for any additional required information.
• Input data, setting up new customer files with application data.
• Update and mine marketing database for new loans.
• Update the Mortgage Loan Originator's database.
• Assist Mortgage Loan Originators and other team members with clerical ad hoc duties, as needed.

Skills

Customer service

Attention to detail

Team player

Education

High school diploma or equivalent

2–4 year college preferred

Tools

Encompass

Microsoft Office

Job description

Who We Are

At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mortgage lender enables us to provide. Since 2001, we have been recognized as a top-choice residential lender in the St. Louis metropolitan area by the St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage, which is why we put so much emphasis ensuring that DAS Acquisition Company, LLC. is a great place to work!

What You'll Do

Our Processing Assistants provide administrative and processing assistance to Mortgage Loan Originators. These experts ensure efficient loan processing in all phases of the loan transaction process.

Responsibilities

• Make copies of borrower information, file documents, prepare files for submission, schedule signing appointments, mail thank-you notes to customers and realtors, and perform other administrative duties as determined by the Mortgage Loan Originator.
• Conduct preliminary research on the loan to help determine mortgage eligibility.
• Assist in pre-qualifications and pre-approval orders.
• Pull credit reports and run AUS, contacting the borrower for any additional required information.
• Input data, setting up new customer files with application data.
• Update and mine marketing database for new loans.
• Update the Mortgage Loan Originator's database.
• Assist Mortgage Loan Originators and other team members with clerical ad hoc duties, as needed.

Requirements

• High school diploma or equivalent required; 2 to 4-year college curriculum preferred
• Minimum one year experience and/or training
• Encompass experience or equivalent
• Basic computer skills
• Experience with Microsoft Office software
• Familiar with mortgage lending industry
• Understanding of Conventional, FHA, and VA mortgage products.
• Exhibit a clear understanding of current RESPA laws and guidelines
• Ability to work in a fast-paced, challenging environment
• Excellent customer service skills, strong attention to detail, and a team player attitude

Compensation

$50,000-$55,000/year non-exempt plus per file bonus

Benefits

• Voluntary: Medical, dental, vision, HSA, FSA, Short-Term Disability, Voluntary Life Insurance, CHUBB Supplemental Insurance, Pet Insurance, 401K
• Company Paid: Long-Term Disability, Group Life Insurance, Employee Assistant Program (EAP), 401K Match, Employee Stock Ownership Plan (ESOP)