Process Technician

SURTECO NORTH AMERICA INC; False Pass (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

SURTECO NORTH AMERICA INC is seeking a Process Technician to support Operations in a rotating shift schedule. The person will monitor production activities to ensure safety and quality, perform QC testing and documentation, troubleshoot process and quality issues, and manage samples.

This role is on a path to promotion to a supervisor within 2–3 years. No direct reports; the candidate will contribute to a culture of Safety and SHE standards and participate in continuous improvement initiatives

Qualifications

• Must be able to work as part of a team and independently in a high‑performance environment.
• Follow standard operating procedures (SOP) consistently.
• Basic computer skills including Outlook, Word and Excel.
• Knowledge of rolled goods, printing, and/or continuous process manufacturing.
• Understanding of supply chain management from raw materials to finished goods.
• APICS CPIM/CFPIM or CSCP certification is a plus and supervisory experience is beneficial.

Responsibilities

• Adhere to Safety procedures and practices.
• Follow and maintain Quality Management System guidelines.
• Proactively manage quality on shift to minimize scrap and rework.
• Review and update QC testing and documentation for accuracy.
• Evaluate SPC for outliers or trends.
• Address deviations from specifications with corrective actions.
• Prepare customer samples.
• Apply Lean Six Sigma tools to improve KPI targets.
• Conduct safety and compliance audits.
• Identify opportunities for Safety, Quality, Cost, and Production improvements.
• Provide quality expertise to production supervisors as SME on shift.
• Assist production team with leadership support as needed.
• Perform additional duties as assigned.

Skills

Teamwork

SOP adherence

Basic computer skills

Manufacturing knowledge

Supply chain knowledge

Leadership potential

Education

High School Diploma or GED

Associate’s degree preferred

APICS CPIM/CFPIM or CSCP certification

Tools

CPIM/CFPIM/CSCP certification

Job description

Job Description

Job Description

If you're looking for a collaborative work environment with an established organization that also offers great employee benefits and career advancement opportunities, then we invite you to consider applying for a position with SURTECO.

SURTECO specializes in the production and sale of laminates, foils and vinyl-coated fabrics. Our technologies, products and services deliver distinctive performance features, thus helping to support our Customers’ reputations for trusted brands around the globe and in a wide variety of markets.

We are seeking an individual who is passionate about joining a team in the manufacturing of high quality laminates and films used in a variety of applications including on cabinetry in kitchen and bath applications, countertops and paneling in recreational vehicles and in the enhancement of interior retail spaces.

Process Technician provides support for Operations during a rotation of shifts. The Process Technician is responsible for routinely monitoring production activities to ensure safety and compliance, monitoring quality control (QC) testing and documentation, troubleshooting process and quality issues, sample management and other duties. All duties must be performed while driving a culture of Safety and ensuring SHE standards are met. The person entering this role would be on a track to promotion to a supervisor role within 2-3 years.

No direct reports.

Key Responsibilities:

• Adhere to and ensure compliance with Safety procedures and practices
• Follow and ensure compliance with the Quality Management System and follow/apply guidelines of Manufacturing Excellence
• Proactively manage quality on shift to minimize scrap and rework
• Review and update quality control testing and documentation to ensure accuracy and compliance
• Evaluate statistical process controls for outliers or trends
• Ensure deviations from specifications are managed appropriately
• Perform problem solving activities including root cause analysis, the development of corrective actions/preventative actions and effectiveness checks
• Prepare customer samples
• Use Lean Six Sigma methods (5S, Kaizen) and tools to manage the business and improve performance related to KPI (Key Performance Indicator) targets
• Perform Safety and compliance audits
• Identify opportunities for continuous improvement in the areas of Safety, Quality, Cost, and Production
• Provide quality expertise to production supervisors, acting as SME to process and quality related issues on shift
• Supplement production team with leadership/functional support where needed
• Other duties as assigned

Required Knowledge/Skills/Abilities:

• Demonstrated ability to function as part of a team, and independently, in a high-performance work environment
• Ability to follow standard operating procedures (SOP)
• Basic computer skills (Microsoft Outlook, Word and Excel)
• Knowledge of rolled goods, printing and/or continue process manufacturing.
• Knowledge of supply chain management including storage of raw materials, work in process inventory and finished goods from point of origin to point of consumption.
• APICS Certification in production and inventory management (CPIM or CFPIM) or supply chain professional (CSCP)Supervisory / leadership experience a plus.

Education and Experience:

• Five years’ experience in a manufacturing or quality setting
• High School Diploma or GED required. Associate’s degree preferred

Desired Qualifications:

• Knowledge of rolled goods, printing and/or continue process manufacturing.
• Knowledge of supply chain management including storage of raw materials, work in process inventory and finished goods from point of origin to point of consumption.
• APICS Certification in production and inventory management (CPIM or CFPIM) or supply chain professional (CSCP)Supervisory / leadership experience a plus.

Physical Requirements:

• Ability to regularly stand, walk and reach with hands and arms
• Ability to lift 50 pounds occasionally
• Must be able to access and navigate each department at the organization’s facilities.
• Frequently positions self to use/maintain personal protective equipment.
• Comfortable with working in a manufacturing environment alongside machines, equipment, etc.
• Regularly require