Process Technical Services Manager

Ergon Inc.; Severn (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Resinall Corp, an Ergon company, seeks a Process Technical Services Manager at our Severn, NC facility. You will oversee Process Engineering, Process Controls, QC Lab, and IT to align with plant and corporate goals, reporting to the Plant Manager.

Requires a strong background in chemical processing, leadership and ISO 9001 experience, with prior supervisory roles. You will drive process optimization, design and development while coordinating cross-functional teams for safe, compliant, and

Qualifications

• B.S. in Chemical Engineering with five years chemical processing or refinery experience preferred, or a B.S. in another engineering/technical discipline with five years in a chemical processing/refining environment in plant technical support role.
• Minimum of ten years of experience with chemical processing or refining operations/process service is required without a degree.
• Minimum of 1 year in a supervisory role is preferred.

Responsibilities

• Manage the efforts of the Process Engineering group in applying chemical engineering principles to process optimization, troubleshooting, design and development for plant unit operations.
• Manage the efforts of the Process Controls group in maintaining, developing, and troubleshooting facility DCS, SIS and PLC I/O.
• Direct supervisory responsibility of the QC Lab Supervisor in maintaining ISO 9001 compliance and laboratory quality management.
• Direct and manage Information Technology department and personnel and maintain responsibility for all IT infrastructure.
• Coordinate process technical support activities for process operations, aligning priorities between process engineering, controls, IT and laboratory.
• Monitor gaps and initiate process operations improvements based on metrics for safety, environment, product quality and production targets.
• Interface with facility staff to ensure needs of Operations, Maintenance/Engineering/Purchasing, Safety/HSE, Process Safety and IT are met.
• Interface with corporate segments to support initiatives and programs including S&OP, Raw Material Qualification, Product Quality Reviews, Budget.
• Ensure training and qualification needs are met for all reports.
• Exemplify professional, safe work habits and build good relationships with coworkers and customers.

Skills

OSHA PSM knowledge

ISO 9001 knowledge

Plant engineering knowledge

Laboratory activities knowledge

Leadership

Communication skills

Organizational skills

Supervisory experience

Education

B.S. in Chemical Engineering

B.S. in another engineering or technical discipline

Tools

DCS

SIS

PLC

Job description

Resinall Corp, an Ergon company currently has an opening for a Process Technical Services Manager at our Severn, NC location. The Process Technical Services Manager will administer and coordinate the affairs of all of the disciplines of the department, including the QC Laboratory, Process Engineering, Process Controls, and IT groups to achieve overall departmental, facility, and corporate goals. This position will report to the Plant Manager.

Position Qualifications

• Minimum of a B.S. in Chemical Engineering with five years chemical processing or refinery experience preferred, or a B.S. in another engineering or technical discipline with a minimum of five years in a chemical processing or refining environment in plant technical support role, servicing operations, laboratory, and engineering disciplines.
• Minimum of ten years of experience with chemical processing or refining operations/process service is required without a degree.
• Minimum of 1 year in a supervisory role is preferred.

Specific Skills

• Knowledge of OSHA PSM Standard and EPA's RMP standard's technical application to the chemical industry is preferred.
• General knowledge of ISO 9001 technical application to chemical processing is preferred.
• General knowledge of plant engineering is preferred, including process engineering, process controls, project engineering, operations troubleshooting and technical support.
• General knowledge of laboratory activities in chemical processing is preferred.
• Self-motivated individual with excellent leadership, communication, and organizational skills
• Successful completion of training requirements as outlined by the Resinall/Ergon Management

Responsibilities

• Manage the efforts of the Process Engineering group in the application of chemical engineering principles to the areas of process optimization and troubleshooting, process design and process development to the plant unit operations.
• Manage the efforts of the Process Controls group in the areas of maintaining, developing, and troubleshooting facility DCS, SIS and miscellaneous PLC and related I/O
• Direct supervisory responsibility of the QC Lab Supervisor in maintaining, modifying, and improving the laboratory quality management system and specification management program, supervision of laboratory personnel, and adherence to ISO 9001.
• Direct and manage the Information Technology department and personnel and maintain responsibility for all IT infrastructure.
• Administer and coordinate process technical support activities for process operations at the facility, aligning priority and communication between process engineering, controls, IT, and laboratory personnel to best support plant activities.
• Monitor, identify gaps, and initiate process operations improvements based on metrics on process safety, environmental impact, product quality, and production targets to ensure facility performance is in alignment with goals as defined by Resinall management and corporate initiatives.
• Interface with facility administrative staff to ensure process technical support needs are being met for all disciplines including Operations, Maintenance/Engineering/Purchasing, Safety/Health/Environmental/Security, Process Safety/Compliance, and Information Systems departments.
• Interface with corporate segments as needed to support corporate initiatives and programs, including but not limited to, Sales & Operations Planning, Raw Material Qualification, Process and Product Technical Development, Product Quality Reviews, and Budget development.
• Ensure all departmental training and qualification needs are met for all direct reports.
• Exemplify the utmost professional, moral, ethical, and safe work habits at all times.
• Develop and maintain good working relationships with all co-workers, customers, and associates.
• Other duties and responsibilities as designated by the Plant Manager.

At Ergon Inc., We Live By Our Core Values

• Empowered Service: Together, we're committed to delivering unparalleled service. We do what's right, provide solutions and foster stronger relationships with our teams and customers. Employee safety is our top priority and the first consideration in all aspects of our service. That's empowered service.
• Selfless Leadership: We lead with compassion and put those around us before ourselves. We don't say we're the experts, we demonstrate it through technical expertise, category innovation and care for what we do. We call this selfless leadership.
• Purposeful Growth: We believe employee growth and company growth go hand in hand. We build our legacy together to ensure future success through purposeful growth. The company has always reinvested tremendously back into the business, but not just growing for the sake of growing, but growing in a careful and strategic way.
• Respectful Relationships: And together, we foster a culture of respect, acceptance and diversity of ideas and of people. Our differences make us stronger. And we're united by our shared values, always forging respectful relationships.

We are an EEO/AAP employer.

Job Role: Process Technical Services Manager

Location: Severn, NC

Employment offer contingent upon pre-employment drug test, background check, and MVR.