Process Reengineering Sr Solution Engineer - Remote

Optum; Eden Prairie (MN); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401(k) contribution

Job summary

Optum Insight is seeking an experienced Process Reengineering Sr Solution Engineer - Remote with deep expertise in Generative AI and cloud technologies. You will revision existing processes and build prototypes using AI tool sets and develop reference implementations using LLMs, RAG, Agentic AI, and frameworks like LangGraph and LangChain.

You will collaborate across cross-functional teams and mentor engineers to drive enterprise initiatives.

Qualifications

• 10+ years IT experience with at least 5 years in consulting with top-tier firms
• 10+ years AI/ML or Data Science experience
• 5+ years IT experience in infrastructure, design, architecture, or delivery
• 5+ years legacy/cloud modernization and process reengineering experience
• 5+ years Python and GitHub
• 5+ years deep learning frameworks (PyTorch, TensorFlow)
• 4+ years deploying AI/ML solutions in production environments
• 2+ years AI-enabled process modernization experience across LOBs
• Deep experience in hyperscale cloud (prefer Google Cloud)
• Knowledge of data eng, AI, process improvement, etc.

Responsibilities

• Develop AI-first vision for modernization and prototypes using AI tools
• Build architectures, prototypes, and reference implementations including GenAI tech
• Develop scalable, reliable production solutions
• Design client-ready materials and lead cloud strategy/architecture discussions
• Manage intake, coordination, and execution of engineering workloads
• Mentor and coach junior engineers to build team capability
• Influence cross-functional teams and drive enterprise alignment
• Collaborate with Operations, Product, Architecture, and Quality Management
• Communicate clearly to align technical and business goals
• Contribute to Pharmacy Modernization aligned with enterprise strategy
• Work Eastern Time Zone hours to support global collaboration
• Participate in on-call rotations as scheduled

Skills

Generative AI

Cloud technologies

Python

LLMs

RAG

LangChain

LangGraph

Mentoring

Tools

GitHub

PyTorch

TensorFlow

CI/CD

Job description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

We are seeking an experienced and visionary Process Reengineering Sr Solution Engineer - Remote with deep expertise in Generative AI technologies and cloud technologies. This role focuses on revisioning existing process and building prototypes using AI tool sets and developing reference implementations using technologies such as LLMs, RAG, Agentic AI, and frameworks like LangGraph and LangChain.

You will work with a team of engineers, managing coordination and execution of workloads while mentoring and coaching team members. Collaboration across cross-functional teams-including operations, product, architecture, and quality management-is key, with the ability to influence without authority and drive alignment across enterprise initiatives. You'll engage directly with Pharmacists to understand operational challenges and partner with Capability leaders to co-design impactful solutions. This role also contributes to Pharmacy Modernization initiatives, aligning with organizational goals to leverage AI for reducing manual work, accelerating delivery, and enhancing Net Promoter Score (NPS).

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

• Develop AI first vision for the modernization of existing systems and develop prototypes using AI tools
• Build solution architectures, prototypes, and reference implementations including technologies GenAI technologies (LLMs, RAG, Agentic AI)
• Develop and implement solutions in production environments with a focus on scalability and reliability
• Comfortable in designing, preparing client ready material and presenting to the clients or facilitating Cloud strategy / architecture discussions with clients
• Manage intake, coordination, and execution of engineering workloads
• Mentor and coach junior engineers to build team capability
• Influence cross-functional teams and drive alignment across enterprise initiatives
• Collaborate with stakeholders across Operations, Product, Architecture, and Quality Management
• Communicate clearly and effectively to align technical and business goals
• Contribute to Pharmacy Modernization efforts aligned with enterprise strategy
• Work Eastern Time Zone hours to support global collaboration
• Participate in on-call rotations as scheduled

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 10+ years or more of experience in IT with at least 5 years in Consulting with top 4 consulting organizations
• 10+ years of industry or academic experience in AI/ML or Data Science
• 5+ years of overall IT experience in Infrastructure management, application design, architecture, or application delivery
• 5+ years of solid legacy modernization, cloud modernization, process reengineering experience
• 5+ years of experience with Python and version control tools like GitHub
• 5+ years of experience with deep learning frameworks (e.g., PyTorch, TensorFlow)
• 4+ years of experience deploying AI/ML solutions in production environments
• 2+ years of AI enabled process modernization experience with broad business areas / LOBs
• Deep experience in any of the hyperscalers preferably Google platform
• Deep experience in areas adjacent to cloud like data engineering, AI, process improvement, etc

Preferred Qualifications

• Certifications in AI/ML or related technologies, Google cloud and any AI tool like Anthropic / Open AI
• Industry or academic experience in AI/ML or Data Science
• Experience with Python and version control tools like GitHub
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow)
• Experience deploying AI/ML solutions in production environments
• Experience with Git management and CI/CD best practices
• Experience designing high-level cloud architecture for AI/ML solutions
• Knowledge of UAIS and MLRB
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $xx,xxx to $xx,xxx annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.