Process Quality Technician: Hands-On Problem Solver

Moog Inc; East Aurora (NY); On-site; USD 62,000 - 94,000; Full time

Benefits offered by this job

401k matching

Employee Stock Purchase Plan

Flexible Spending and Health Savings

Relocation assistance

Job summary

Moog Inc. in East Aurora, NY is seeking a hands-on Process Quality Technician who drives day-to-day problem solving and process improvement across machining, assembly and test. You will lead cross‑functional teams to identify and fix product and process issues, run experiments, and perform complex inspections.

The role emphasizes independent initiative and turning recurring defects into verified solutions. You will work with a team that values collaboration, structured problem solving, and

Qualifications

• Associate degree in Mechanical Technology or equivalent.
• Electrical Technology training/experience preferred.

Responsibilities

• Act as the Facilitator of MFB’s CARB to resolve process and component problems using structured problem-solving activities.
• Facilitate and drive root-cause investigations using 8D methodology and Lean tools (Tiered Management, Andon response, MRB/CARB support).
• Design, execute and support experiments in machining, assembly and test to verify causes and solutions.
• Perform complex inspection and measurements to assess conformity, feature variation and the impact on performance.
• Audit processes and systems to determine process capability, operator variation, training effectiveness and compliance with procedures.
• Document, track and communicate investigation results, corrective actions and verification activities.
• Facilitate cross-functional problem-solving meetings, CAPA reviews and decision sessions—building alignment and action without direct authority.
• Structured problem solving: 8D, root-cause analysis, DOE basics to support experiments.
• Metrology & inspection expertise: detailed part inspection, GD&T interpretation, use of advanced measuring equipment.
• Process capability analysis and audit techniques (process capability indices, control charts, operator variation assessment).
• Lean Manufacturing practices: Tiered Management, Andon, MRB/CARB processes.
• Basic project management: planning experiments, tracking actions, reporting status.

Education

Associate degree in Mechanical Technology

Electrical Technology training/experience

Job description

Moog Inc. in East Aurora, NY is seeking a hands-on Process Quality Technician who drives day-to-day problem solving and process improvement across machining, assembly and test. You will lead cross‑functional teams to identify and fix product and process issues, run experiments, and perform complex inspections.

The role emphasizes independent initiative and turning recurring defects into verified solutions. You will work with a team that values collaboration, structured problem solving, and