Process Professional I

Novo Nordisk A/S; Durham, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

14 paid holidays

Health/Dental/Vision insurance

401K with company match

Parental leave

Tuition assistance

Life & disability insurance

Referral awards

Job summary

Novo Nordisk in Durham, NC, is seeking a Manufacturing Quality Associate to support operations, equipment, and processes to meet regulatory requirements. You will provide process solutions for routine to moderate issues and assist with training of junior team members.

In this role, you will work with production and QA on deviation investigations, drive continuous improvement using Lean tools, and help implement changes while ensuring safety and compliance. Travel up to 20% may be required.

Qualifications

• Bachelor’s degree in engineering, technology or related field required.
• Experience in manufacturing and GMP knowledge preferred.
• Problem solving and data collection are essential.

Responsibilities

• Work with production and QA on deviation investigations and root cause analysis.
• Drive continuous improvements via Lean tools.
• Provide training on process and procedure changes.
• Identify and implement process improvements for routine to moderate issues.
• Collect data for periodic reviews and reporting.
• Follow safety and environmental requirements.

Skills

GMP knowledge

Root cause analysis

Problem solving

Education

Bachelor's degree in engineering/technology

Associate's degree with manufacturing experience

High School Diploma with manufacturing experience

Job description

For more than 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Emerging Technologies -Solid Dosage Forms US facility in Durham, NC is a 194,000 square foot tableting and packaging facility that supports the production of our innovative oral treatments for patients with type 2 diabetes. SDF maintains a curious and pioneering spirit, harmonious with our growing pipeline of new products and emerging technologies.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Support people, equipment and processes for our operations areas to meet business and regulatory requirements. Provide process solutions for routine to moderate complexity issues. Support training for junior team members.

Relationships

Reports to Manager.

Essential Functions

• Work with production and QA to provide in depth deviation investigations and root cause analysis
• Drive continuous improvements via Lean tools
• Provide training on process and procedure changes
• Identify and implement process needs and improvement opportunities for routine to moderate complexity issues
• Responsible for collection of data for periodic reviews and reporting
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 20% of the time (% can change on a case‑by‑case basis based on the role).

Minimum Qualifications

• Bachelor’s degree (engineering, technology or related field of study preferred) from an accredited university required
• May consider an Associate’s degree from an accredited university with a minimum of two (2) years of manufacturing experience required
• May consider a High School Diploma (GED) with a minimum four (4) years of manufacturing experience required
• Minimum of one (1) year of manufacturing experience preferred, preferably in a pharmaceutical manufacturing environment
• GMP knowledge required
• Basic investigation and systematic problem‑solving experience required

Preferred Qualifications

• Manufacturing experience preferred
• General knowledge of change control and Quality Management System (QMS) systems preferred
• Demonstrated knowledge of adult learning methodologies and ability to use multiple methods to train others preferred
• Exposure to regulatory audits/inspections a plus

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.