Process & Performance Consultant

Xcel Energy Services Inc; United States; Hybrid; USD 85,000 - 121,000; Full time

Benefits offered by this job

Medical/Health Plan

Dental

Vision

401(k) plan

PTO

Holidays

Life Insurance

Job summary

Xcel Energy is seeking an Enterprise Process and Technology Leader to drive continuous improvement across business units. You will translate needs into requirements, lead cross-functional teams, and ensure performance aligns with strategic objectives.

Responsibilities include analyzing processes, designing action plans, and guiding technology-enabled solutions while collaborating with Finance, Supply Chain, and Compliance. The role offers a hybrid work model and competitive pay.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Four years related business area/industry experience or SAP/equivalent ERP/core enterprise systems use and implementation experience.
• Knowledge of leading business process solutions through technology enablement for business area.
• Ability to effectively communicate to a variety of audiences and analyze complex business scenarios.
• Leadership, change management and program/project management experience.
• Experience integrating new technological and process solutions.
• Proven success gaining cross-functional consensus on large strategic and portfolio management initiatives.

Responsibilities

• Translate business needs into process and technical requirements; support delivery of innovative solutions.
• Analyze and measure process effectiveness across units; identify and fix performance gaps.
• Lead teams to investigate root causes of process performance gaps and implement action plans.

Skills

Process improvement

Requirements analysis

Communication

Leadership

Cross-functional collaboration

Project management

Education

Bachelor's degree

Tools

SAP

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Key enterprise position leading operations wide continuous improvement initiatives and operational excellence performance across business units/areas. Position is in the unique position to engage across all operating areas and organizational levels. Responsible to analyze, define, recommend and implement technical and process solutions. Responsible to provide process and technology guidance and oversight of ongoing process performance as well as enhancements which adhere to operational strategies and compliance requirements. Monitor process performance and support efforts to investigate process performance gaps and implement corrective action plans.

Essential Responsibilities

• Enterprise Process and Technology Integration & Improvement: Translates business needs into process and technical requirements as they relate to the enterprise vision. Utilise Agile mythologies to support delivery of innovative solutions, conducts and leads requirements identification, testing, testing coordination/defect resolution/troubleshooting, training, education, and change management for process and application updates or enhancements. Acts as a key liaison between business units, Business Systems, Process Automation, Finance, Supply Chain and Compliance identifying and driving process improvements which improve the employee experience, reduce costs, and manage risk.
• Enterprise Process Management and Design: Routinely analyzes and measures process effectiveness, efficiency, and adherence across business units within an assigned process and technology areas. Identifies non-desired process paths, assesses business impact, and recommends improvements to increase efficiency, improve end user experience and reduce risk. Assembles and leads teams to investigate the root cause of behavior and process performance gaps. Designs, consolidates, and implements action plans. Maintains and applies current knowledge of functional, technical and industry trends. Continually monitor industry trends to identify opportunities for innovation and improvement.
• Responsible to analyze, define, recommend and implement technical and process solutions. Responsible to provide process and technology guidance and oversight of ongoing process performance as well as enhancements which adhere to operational strategies and compliance requirements. Monitor process performance and support efforts to investigate process performance gaps and implement corrective action plans.

Minimum Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Four years related business area/industry experience or SAP/equivalent ERP/core enterprise systems use and implementation experience.
• Knowledge of leading business process solutions through technology enablement for business area.
• Ability to effectively communicate to a variety of audiences and analyze complex business scenarios.
• Leadership, change management and program/project management experience.
• Experience integrating new technological and process solutions.
• Proven success gaining cross-functional consensus on large strategic and portfolio management initiatives.

Preferred Characteristics

• Previous experience in a project controls, work coordinator, or financial analysis role within Xcel Energy.
• Previous experience or familiarity with storm and non-storm financial reconciliation activities.
• Previous experience working in SAP to identify financial trends and opportunities for improvement.

Our Culture

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe. Our Employee Commitments Work that makes a difference. A team you can count of Opportunities to grow. Rewards that help you thrive. Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process.

The anticipated starting base pay for this position is: $84,900.00 to $120,566.66 per year.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

EEO is the Law

EEO is the Law (PDF) | Equal Opportunity Statement (PDF) | Employee Rights (PDF)

All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility.

Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users.

You. Us. Together. At Xcel Energy, we're more than an energy company. We're reinventing how we power communities. Redefining how we care for customers. Reaffirming our commitment to the planet. We're committed to leading with equity and inclusion. You're not waiting for change - you're creating it. You're driven to protect the environment, support your community, and seek innovation. You want a career that grows with you and an employer who values you. You are reliable, trustworthy and bring integrity to everything you do. We are leading the way in clean energy. We're using technology and innovation in every facet of our company. We're providing safe, stable jobs with robust benefits. We keep our customers at the center of all we do. We're committed to hiring a workforce that reflects the communities we serve. Together, we can provide carbon-free electricity by 2050. Together, we can take care of the environment and our communities. Together, we can create a place where everyone belongs. Together we're building a better tomorrow.

Deadline to Apply: 11/08/26