Process Manager

Kraft Heinz; Kendallville (IN); On-site; USD 77,800 - 97,300; Full time

Benefits offered by this job

Medical benefits

Paid Time Off

401k plan

Job summary

A leading food and beverage company is seeking a Supervisor (Operations) at the Kendallville Plant. This role involves supervising production employees, ensuring quality standards, and driving operational improvements. Candidates must have a High School Diploma or GED, with a preference for additional qualifications in a related field. The position offers a salary range between $77,800 and $97,300, along with bonuses and comprehensive benefits including medical, dental, and 401k options.

Qualifications

• Must have leadership abilities and a positive attitude.
• Must maintain safety and quality guidelines.
• Must understand plant document control procedures.

Responsibilities

• Supervises employees on assigned shift to meet production standards.
• Implements departmental safety programs to ensure employee safety.
• Responsible for day-to-day manufacturing needs for assigned area.

Skills

Leadership

Communication skills

Planning and organization

Interpersonal skills

Education

High School Diploma/GED

Associates or Bachelor’s Degree in related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Supervisor (Operations)

Background

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic masterbrands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision: To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love. Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people. Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us -- and ready to create the future, build on storied legacy, and participate as a conscientious global citizen -- there’s one thing to do: join us.

Company Culture

Our culture is built on Ownership, Meritocracy and Collaboration. We’re not afraid to think differently, embrace new ideas, dream big. It all comes down to the way we empower our people to own their work. It’s true: Our employees are our competitive advantage. As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrive and collaborative spirit fuels every day.

Position Summary

• Supervises employees on an assigned shift to ensure manufacture of products, parts, components, or assemblies, or to perform service functions within established timing, quality, and cost standards.
• Has greater emphasis than Unit Supervisors I and II on skilled operations, such as machining, continuous process operations, assembly, and testing, quality assurance, and troubleshooting.
• Supervises production activities to ensure manufactured products meet or exceed all established quality requirements, including product integrity and production order documentation.
• Directs all related personnel actions, including final selection, training, performance appraisal, discipline, safety, and grievance procedures in unionized environments.
• Determines manufacturing priorities based on established weekly production schedules and makes daily assignments.
• Interprets specifications and makes judgments about the acceptability of production that is in process.
• Implements departmental safety programs to ensure safety of employees working in the area.
• Assures product quality.
• Assists operators in problem solving and exercises considerable judgment.
• Directs routine equipment maintenance and set‑up.

Process Owner and Leadership

• Under the direction of the Operations Manager and with the support of management staff, the employee will follow these job descriptions as it relates to the job title.
• The employee will own results for safety, right the first time, compliance to plan, sanitation, labor cost, throughput, yield, operating systems health, hard asset improvement and team improvement.
• The employee will actively participate in annual planning, weekly PDCA meetings, DDS meetings and daily level 2 meetings.
• Coaches and develops their team by serving as leadership coach and resource.
• Spends floor time gathering information on operating system health information.

Primary Responsibilities

• Provides Management and leadership to deliver business results and operational improvements.
• Responsible for the day to day manufacturing needs for their assigned area.
• Achieve safety, quality productivity, efficiency, customer service, cost and employee engagement objectives through both individual and team contributions.
• Provides direction, leadership, development and support to direct reports through empowerment, teamwork, on‑job assignments, and continuous improvement projects and initiatives.
• Develops, implements and promotes safety programs and safe work practices through involvement in plant safety team programs and initiatives.
• Promotes sound employee and labor relations within the department by developing and maintaining an effective organization with qualified personal.
• Develops, promotes and supports continuous improvement and other cross‑functional initiatives.
• Owns and leads the implementation of the QRMP (Quality Risk Management Process) standard as outlined in the plant accountability list.
• Participates in team goal setting/implementation to ensure we are low cost high quality producers.
• Strives to maximize the efficiency of the plant/department by submitting and implementing process improvements.
• Insures the quality of our products and our workplace by following all procedures and guidelines.
• Complies with all established GMP, HACCP guidelines, housekeeping responsibilities and QRMP operating procedures.
• Assists in the implementation of the QRMP program.
• Actively participates in team safety efforts to achieve/exceed plant goals.
• Leads areas of change management and accountability.
• Mentors CI Lead and Maintenance Lead to identify improvements and apply problem‑solving techniques.
• Conducts annual plans for process improvement.
• Participates in Maintenance planning.
• Coordinates cleaning activities within the department and can conduct checks as needed.
• Involved in plant optimization.
• Provides/insures all explanation of all deviations in procedures and line process checks.
• Maintains knowledge on completing appropriate paperwork for all areas and conducting respective inventories.
• Maintains correct and accurate documentation for the payroll system.
• Takes leadership in routine production problem solving.
• Coordinates periodic cleaning programs and monthly checks.
• Ensures employee coverage daily with each shift.
• Coaches and develops direct reports.
• Can lead level 2 meetings, PDCA meetings and production meetings.
• Flexibility to adjust to shifts to work with employees from all shifts as required.
• Works overtime as necessary.
• Performs other related duties as assigned.

Education & Experience

• High School Diploma/GED required.
• Associates or Bachelor’s Degree in related field preferred.

Other Requirements

• Ensure all safety and quality guidelines are being followed.
• Maintain legible, neat and accurate records and reports.
• Must have leadership abilities, positive attitude, strong interpersonal and communication skills.
• Must understand the plant document control procedure.
• Must have an understanding of the plant record control procedure.
• Must be able to demonstrate planning/organizational skills and behavior which will contribute to the overall team effectiveness.
• Must be able to work well within a team environment as well as work effectively with all associates.
• Capable of learning intermediate Microsoft Excel, PowerPoint, Word, Matrics, and ZPI skills.
• Strong planning/organizational skills and communication skills.
• Understanding of requirements and importance of documentation.
• Can understand and write WIs, SOPs, OPLs.

Compensation

New Hire Base Salary Range: $77,800.00 – $97,300.00

Bonus: This position is eligible for a performance‑based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job‑related knowledge, skills, and experience among other factors.

Benefits

• Physical: Medical, Prescription Drug, Dental, Vision, Screenings/Assessments.
• Social: Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training.
• Emotional: Employee Assistance Program, Well‑being Programs, Family Support Programs.
• Financial: 401k, Life, Accidental Death & Dismemberment, Disability.

Location

Kendallville Plant

Equal Opportunity Statement

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.