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AHEAD is on the lookout for a Manager of Process Optimization to enhance operational efficiency across various departments and improve processes through structured analysis. This key role demands an analytical mind with extensive project management experience to foster a culture of continuous improvement while ensuring top-notch client experiences. Join AHEAD and contribute to our commitment to operational excellence and cultural inclusivity.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.
We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.
AHEAD is searching for a dynamic and meticulous Manager of Process Optimization to join our operations team and elevate our commitment to excellence. As a leader in innovative IT lifecycle management, we're continually refining our processes to deliver high quality, unparalleled client experiences through operational excellence, data-driven innovation, efficiencies, and cross-functional collaboration. This role will focus on organizing and managing process optimization within all functions of operations including sales, quoting, procurement, logistics, and order management. You will resolve issues at their core and foster a proactive culture of quality processes that render positive client outcomes.
Your strong analytical skills and previous experience in project management, operations, quality management systems, system integration and/or implementation will be leveraged to bring organization and structure to process optimization. You’ll work collaboratively with cross-functional teams to identify processes for improvement, map processes, analyze inefficiencies, re-design the process, implement changes, alert affected personas, and monitor for effectiveness. You will focus on rendering a data-driven analysis of critical functions that will result in an ability for our departments to generate KPI’s for leadership to monitor effectiveness of processes.
This highly influential role presents an exciting opportunity to establish and implement key quality systems and processes from the ground up. We're seeking a proactive implementer, someone eager to build and shape our core continuous improvement strategies and systems. You will have significant influence in defining how process development is managed and continuously improved within our operations team.
Duties/ResponsibilitiesWhy AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.