Process Optimization Leader — Revenue & Efficiency

Lincare Holdings; Clearwater (FL); On-site; Full time

Job description

This employee is responsible for championing and developing a sustainable culture of continuous process improvement in allareas of the business.

• Responsible for executing business process improvement activities designed to drive
  revenue and margin, operational excellence, and best practice in key aspects of the business


• improve the real result of key performance indicators

JOB FUNCTIONS

• Serves as an internal consulting leader to improve profitability and customer experience


• Responsible for overall performance and leading strategies to improve performance, efficiency, and ROI as itrelates to sales adjustments, revenue deduction, bad debt, and deletions across all lines of business


• Designs, implements, and monitors internal controls and procedures to ensure the accuracy, completeness, andintegrity of transactions and data


• Effectively manages projects from discovery to implementation that result in financial and operational performanceimprovement for the company


• Forward thinking to conceptualize and leverage technology and applications to support operational improvementsand workflow


• Analyzes large datasets to identify trends, anomalies, and variances from expected revenue, preparing detailedreports and actionable insights for senior leadership


• Partners with various departments, including Billing, IT, Sales, Operations, and Compliance, to streamlineprocesses, troubleshoot, and align practices


• Leads, coaches, and develops a team of professionals and creates training programs for staff on revenueassurance protocols


• Works collaboratively with business leaders to lead and develop a continuous improvement culture


• Supports and challenges the status-quo in direction setting, prioritization, and delivery of activities


• Develops presentations, summarized to the appropriate level (CEO, COO, RVPs, etc.)


• Runs self-directed improvement projects delivering value to the organization

Education

• Bachelor'sDegree, Preferred

Work Experience

• minimum of 5-7 years of relevant operational, billingoperations within the healthcare industry, Required


• change manager


• Strong proficiency in data analysis and reporting tools (e.g. advanced Excel, SQL,Tableau, Power BI), preferred

Knowledge, Skills, and Abilities

• Strong analytical mindset and problem-solving


• Excellent attention to detail and investigation


• Effective communication and cross-functional collaboration


• Organization and leadership to manage a team and projects


• Must have good interpersonal communication