Process Manager - Corrugated

Georgia-Pacific LLC; Olde West Chester (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA/HSA

Life insurance

Disability insurance

Retirement plan

Paid vacation/time off

Educational assistance

Parental leave

Adoption assistance

Job summary

Georgia-Pacific LLC is hiring a Process Manager at the sheet feeder facility in West Chester, OH to lead quality and continuous improvement. You will partner with operations, commercial teams and customers to drive PBM-based improvements and ensure quality systems and audits are in place.

The role requires coaching, RCA/Cause Mapping experience, and strong collaboration across teams. Expect a hands-on leader focused on reducing waste and enhancing product quality.

Qualifications

• Experience with RCA and Cause Mapping.
• Experience coaching/mentoring in a professional atmosphere.
• Experience maintaining customer relations through written/verbal follow up (email, video calls, onsite visits).

Responsibilities

• Champion quality culture and continuous improvement aligned with PBM principles.
• Own plant quality documentation, standard work, and audit readiness.
• Lead quality systems, audits, and corrective action plans across the plant.
• Own board quality performance, best-run settings, and waste metrics.
• Evaluate and optimize processes based on paper grades and machine capabilities.
• Partner with operations and commercial teams to meet or exceed customer expectations.
• Work directly with customers on continuous improvement, trials, and feedback.
• Build cross-team relationships to solve problems and drive improvements.
• Facilitate food safety compliance and product stewardship programs.
• Monitor metrics and lead RCA and data-driven improvements.
• Manage customer interactions, complaints, and internal quality reporting.
• Oversee quality data systems (KIWI, Parsable) and ensure GP standards compliance.
• Travel 25% of the time for training and customer meetings.

Skills

Coaching & mentoring

RCA

Customer relations

SPC/Lean/Six Sigma

Education

Bachelor’s degree in engineering/operations

Job description

Your Job

Georgia-Pacific is now hiring a Process Manager at our sheet feeder facility in West Chester, OH. As the site’s quality and process improvement leader, you’ll be a key member of the plant leadership team and a trusted partner to operations, commercial teams, and customers. This role is ideal for a principled, entrepreneurial leader who thrives on building a culture of quality and continuous improvement.

Our Team

At Georgia-Pacific, we do not just make boxes; we build careers. As part of Koch, we offer resources, leadership development, and opportunities to grow within a Principle-Based Management framework. Join a network of plant leaders who are trusted to act like owners and rewarded for results.

Learn more about our Packaging division at www.gppackaging.com.

What You Will Do

• Champion a culture of quality and continuous improvement aligned with PBM® principles.
• Own and manage plant quality documentation, standard work, and audit readiness.
• Lead quality systems, audits, and corrective action plans across the plant.
• Own board quality performance, best‑run settings, and key waste metrics.
• Evaluate and optimize processes based on paper grades and machine capabilities.
• Partner with operations and commercial teams to meet or exceed customer expectations.
• Work directly with customers on continuous improvement, trial runs, and performance feedback.
• Build relationships across teams to solve problems, adapt processes, and enhance results.
• Facilitate food safety compliance and product stewardship programs.
• Monitor key metrics and lead root cause analysis (RCA) and data‑driven improvements.
• Manage customer interactions, complaint resolution, and internal quality reporting.
• Oversee quality data systems (KIWI, Parsable, etc.) and ensure compliance with GP and customer standards.
• Travel 25% of the time for training, customer meetings, training, and other.

Who You Are (Basic Qualifications)

• Experience coaching and mentoring in a professional atmosphere.
• Experience with Root Cause Analysis (RCA) and Cause Mapping.
• Experience with managing and maintaining customer relations through written and verbal follow up that include email correspondence and video conferencing, as well as onsite visits.

What Will Put You Ahead

• Experience in corrugated packaging, manufacturing, or military operations.
• Bachelor’s degree in engineering, operations, or related field.
• Knowledge of statistical process control (SPC), Lean, or Six Sigma.
• Familiarity with GP systems such as KIWI or similar.
• HACCP certification or food safety experience.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper‑based packaging, cellulose, specialty fibers, building products and much more, Georgia‑Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day –to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

• Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).