Process Management & Improvement Advisor

ExxonMobil; Silver Spring (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Monthly annuity in retirement

7% 401(k) company match

Workplace flexibility: Flex your Day

Job summary

ExxonMobil is seeking a Process Management and Improvement Advisor to partner on building the Process Management & Enablement capability and applying standards to cross-functional improvement engagements. You will translate PM&E strategy into practical standards and ensure measurable outcomes.

You will collaborate with Process Owners and senior leaders, drafting, testing, and applying standards under the PM&E Capability Manager, while capturing reusable assets for training and knowledge transfer.

Qualifications

• 5–10 years in BPM, process analysis, process improvement, operational excellence or transformation.
• 3+ years in BPM/process architecture and 2-4 completed engagements with implementation or measurable outcomes.
• Direct facilitation with senior leaders and process owners in a global matrix.
• Experience creating standards, playbooks, training or reusable assets.

Responsibilities

• Lead defined functional and cross-functional engagements from discovery to future-state design.
• Draft and maintain BPM process hierarchy, taxonomy, modeling, documentation, metadata, quality and lifecycle standards.
• Develop playbooks, templates, training materials and methodology criteria across BPM, Lean, Six Sigma, modeling, mining, Agile, value-stream and journey methods.
• Coordinate with business, IT, Digital, data and change contributors; elevate decisions to PM&E Capability Manager.

Skills

BPM

Process analysis

Operational excellence

Facilitation

Change management

Data-driven decisions

Education

Bachelor’s degree or equivalent experience

Tools

Signavio

ARIS

Bizagi

Celonis

Job description

About us

For well over a century, ExxonMobil has been at the heart of creating and growing a modern world. We embrace the power and promise of technology, pushing the boundaries of what's possible. For billions around the world, lives are better and last longer because of the innovative problem solving and reliable energy we provide. And when it comes to developing industrial solutions to reduce carbon emissions, ExxonMobil is truly the leader. We don't stop at "good enough." We are committed to doing what's right, even if it's difficult or unpopular. We hold ourselves to high standards, challenge what's possible and invest in innovation to meet society's critical needs. Real change begins with bold questions, drive, and ambition. Here, your talent, determination and contributions shape how far you'll go and the impact you'll make along the way. Our future success depends on exceptional people. We invest in developing talent through meaningful work, challenging assignments, mentorship, and experiences that help build the next generation of leaders.

Our Culture

We are uniquely ExxonMobil. Integrity, care, excellence, resilience and courage, these core values determine how we work every day. At ExxonMobil, our values aren't just words— they're how we show up, focused on delivering the right answer, the right way, every day.

About Houston

ExxonMobil's state-of-the-art campus north of Houston serves as home to its Upstream, Product Solutions and Low Carbon Solutions businesses and their associated service groups. The facility opened in 2014 and accommodates more than 10,000 employees and visitors. By bringing many global functional groups together, the campus provides employees with the tools and capabilities needed today, and in the future, to achieve business objectives and accelerate the discovery of new resources, technologies and products. It was designed to foster improved collaboration, creativity and innovation and enhance the company’s ability to attract, develop and retain the top talent in the industry. The campus is located in Spring, Texas, on 385 wooded acres immediately to the west of Interstate Highway 45 (I-45), at the intersection of I-45 and the Hardy Toll Road, approximately 25 miles from the cultural vibrancy of downtown Houston. The campus was constructed to the highest standards of energy efficiency and environmental stewardship. Its design incorporates extensive research into best practices in building and workplace design through extensive benchmarking of the world’s top academic, research, and corporate facilities.

About

Learn more about what we do in Houston here.

What role you will play in our team

The Process Management and Improvement Advisor is a strategic partner responsible for supporting the buildout of the Process Management & Enablement capability and applying its standards to functional and cross-functional improvement engagements. Partner with Process Owners and senior leaders, translating PM&E strategy into practical standards, evidence, designs and measurable change. The role drafts, tests and applies standards under the direction of the PM&E Capability Manager.

What you will do

KEY RESPONSIBILITIESLead defined functional and medium-complexity cross-functional engagements from discovery and current-state evidence through future-state design, implementation planning, adoption and sustainment. Draft and maintain BPM process hierarchy, taxonomy, modeling, documentation, metadata, quality and lifecycle standards. Develop playbooks, templates, training materials and methodology-selection criteria spanning BPM, Lean, Six Sigma, modeling, mining, Agile, value-stream and journey methods. Assess requests; clarify outcomes, ownership, baselines and stakeholders; recommend scope, engagement level and fit-for-purpose methods for manager approval. Model and analyze processes; use mining and operational data to examine handoffs, delays, rework, variants, controls, data, systems and transferred impacts. Work directly with EPOs and process owners to define decision rights, E2E measures, functional contributions, governance routines and benefit ownership. Coordinate business, IT, Digital, data, controls, and change contributors; elevate material enterprise decisions to the PM&E Capability Manager. Capture reusable assets and lessons; support training, coaching, practitioner forums, first-level quality reviews and effective consultant knowledge transfer.

About you

REQUIRED EXPERIENCE5-10 years in BPM, process analysis, process improvement, operational excellence or transformation.3+ years in BPM/process architecture and 2-4 completed engagements with implementation or measurable outcomes.Direct facilitation with senior leaders and process owners in a global matrix. Experience creating standards, playbooks, training or reusable assets.

CAPABILITIES AND TOOLS

BPM lifecycle, BPMN 2.0, ownership, E2E design, KPI logic, variants, controls and sustainment. Practical Lean/Six Sigma and at least one additional method such as mining, Agile, VSM or journey design. Signavio, ARIS, Bizagi or similar; mining-platform exposure such as Celonis preferred. Advanced facilitation, effective communication, structured problem solving, influence and workstream leadership.

INDUSTRY, EDUCATION AND CREDENTIALS

Bachelor’s degree or equivalent experience required. Oil and gas, energy or petrochemicals experience is strongly preferred. Candidates from similarly complex, global, asset-intensive or highly regulated industries will be considered where they demonstrate rapid domain learning. Preferred credentials include ABPMP CBPA/CBPP, APQC process/framework training, Lean Six Sigma, BPMN, process mining, Prosci, Agile/SAFe or PMP. The role relies on business and technical SMEs for specialist operating judgments.

Your benefits

An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. We offer you:

• Plan: Enrollment is automatic and at no cost to you. The basic benefit is a monthly annuity to be paid to you in retirement for the rest of your life.
• Savings Plan: You can contribute between 6% and 20% of your pay and are encouraged to enroll right away. If you contribute at least 6% to your savings plan, the Company will contribute a 7% match.
• Workplace Flexibility: We have several programs such as "Flex your Day", providing ad-hoc flexibility around when and where you work, as well as longer-term programs such as leaves of absence and part-time work.
• Comprehensive medical, dental, and vision plans.
• Culture of Health: Programs and resources to support your wellbeing. Employee Health Advisory Program: Provides confidential professional counseling for you and your family, including tools and resources promoting mental health and resiliency at no additional cost to you.
• Disability Plan: Income replacement for when you cannot work due to illness or injury occurring on or off the job. Enrollment is automatic and at no cost to you.
• More information on our Company’s benefits can be found at . Please note benefits are subject exclusively to the terms of each plan’s governing documents and may be changed from time to time without notice, subject to applicable law.

Stay connected with us

Learn more at our website.

Follow us on LinkedIN and Instagram

Like us on FacebookSubscribe our channel at YouTube.

Equal Opportunity Employer

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Alternate Location

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.

Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.