Process Intelligence & Automation Specialist

MSD Malaysia; North Wales (Montgomery County); Hybrid; USD 79,000 - 125,000; Full time

Job summary

Merck & Co., Inc. is seeking a Process Intelligence Specialist in the United States to shape digital procurement through process intelligence, automation, analytics, and AI.

You will analyze and document processes, establish scalable standards, and design automated solutions that deliver measurable business value. You will work with technologies such as Databricks, Celonis, Power Platform, RPA, and AI, turning complex processes into streamlined digital experiences while collaborating with

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.

Responsibilities

• Analyze, document, and standardize business processes to establish a foundation for optimization and automation.
• Use process intelligence tools such as Celonis to identify bottlenecks, inefficiencies, and opportunities for improvement.
• Design and build solutions using Databricks, PowerApps, Power Automate, RPA, AI, and related technologies.
• Develop and maintain workflow solutions, taxonomies, and supporting system structures.
• Create intuitive, user-focused process documentation and experiences.
• Apply AI-driven approaches to improve operational efficiency and decision-making.
• Work with data and analytics to monitor performance and drive continuous improvement.
• Partner with business and IT stakeholders to deliver practical, scalable solutions.

Skills

Backlog management

Data analytics

Process intelligence

Automation

AI-enabled solutions

SQL

Power Platform

Celonis

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Databricks

Celonis

Power Platform

RPA

PowerApps

SQL

Job description

Merck & Co., Inc. is seeking a Process Intelligence Specialist in the United States to shape digital procurement through process intelligence, automation, analytics, and AI.

You will analyze and document processes, establish scalable standards, and design automated solutions that deliver measurable business value. You will work with technologies such as Databricks, Celonis, Power Platform, RPA, and AI, turning complex processes into streamlined digital experiences while collaborating with